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          Business Profile

          Auto Repairs

          DJ Lito Auto Repair

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Type

          • Initial Complaint

            06/08/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            June 7, 2024- July 31 2024 We spent $******* & $****** at DJ LITO AUTO REPAIR & he did extensive damages to my engine. He would go several day/ weeks without contanting me. Installed wrong oil filter, broke the pvc cover & gasket, tried saying we needed a new pvc valve & he ordered the valve cover for the engine. He also order the wrong part & still tried to make it work. The pvc valve he said needed replacement because it was drawing in air, but that's what the part was designed to do. The pvc valve is located under the intake manifold, has nothing to do with the pvc valve cover he ordered & that was never touched. This shop also lost the clips to my grill, cut my floorboard strip, left my engine open &exposed to the elements severals times ( while on vacation, overnight, etc. resulting in surface rust & rust in my engine block. Due to him using the wrong oil filter over $****** in damages resulted. I've taken my car to 2 different shops and now it's in need of a new motor. DJ LITO AUTO REPAIR did damages to my vehicle & my motor they also used two of my 4L jugs of radiator fluid without my permission attempting to fix my leak. They had my car for over a month. I took my car to *** ****** where they were able to tell me within minutes that it was the water pump that needed to be replaced. DJ LITO AUTO REPAIR lied about ordering new parts for & said he threw out my old parts. He also over charged for everything including the diagnostics which he charged $*** for alone. At *** ****** the diagnostics point directly to the work that was supposedly done at DJ LITO, *** also removed the valve cover and inspected my timing chain & components, found broken guides & parts of the guides dropped down into the oil pan area. Tech noticed scores and grooves on the cam rollers, and rust on the head saying it may haved while my engine was left open for a long period of time. $** at ****** ****** $****** TOW $****** AT *** ****** APROX $**** + parts (*** + labor) Unprofessional

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          BBB Rating & Accreditation

          C

          This business is not BBB Accredited

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          Contact Information

          138 1st Ave East

          Melville, SK S0A 2P0

          Visit Website
          (306) 707-0252

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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