sailboat in the Gulf of Mexico on a sunny day

Better Business Bureau serving Northwest Florida

Better Business Bureau serving Northwest Florida is one of over 95 BBBs throughout the U.S. and Canada. We serve 14 counties in Northwest Florida. 

Your BBB is supported by over 1,900 local businesses that believe that ethics in business matters and voluntarily agree to abide by the BBB Standards of Trust.

Your BBB is hard at work helping to protect the business communities and consumers in the Florida Panhandle. The partnership between your BBB and our Accredited Businesses has a positive and tangible impact on our community as we work toward our vision of an ethical marketplace, where buyers and sellers trust each other.

Image of Northwest Florida panhandle with the 14 different counties highlighted in different colors

Coverage area

Better Business Bureau serving Northwest Florida serves the 14-county area of the Florida panhandle, including: Escambia, Santa Rosa, Okaloosa, Walton, Holmes, Washington, Bay, Jackson, Calhoun, Gulf, Franklin, Liberty, Gadsden, and Wakulla Counties.


Business Accreditation Information

Learn more about BBB Business Accreditation

Mockup image of a woman holding and showing white mobile phone with blank black desktop screen to someone
Scam Information

Scam Tracker, Scam Survivor, and Scam Prevention 

Online Donation on Mobile phone, Volunteer and Charity. Donate money for them in need, Making Donate via Internet Online donation concept.
Better Business Bureau serving Northwest Florida Foundation

Learn more about the BBB of Northwest Florida Foundation

ScamTracker

Learn more about BBB ScamTracker

File a complaint

Learn more about how to file a complaint at BBB.org

Research a business

Learn more about how to research a business at BBB.org

Torch Awards for Ethics

Learn more about the BBB of Northwest Florida Torch Awards for Ethics Award

closeup behind a female college graduate wearing a black fringe gown and a black hat, Concept of Successful Education in Hight School,Congratulated Degree
Student Ethics Scholarship

Learn more about the BBB Foundation of Northwest Florida's Student Ethics Scholarship

Identity Theft Concept
Secure Your Identity Shred Events

Learn more about BBB of Northwest Florida Secure Your Identity Shred Events

Better Business Bureau serving Northwest Florida Staff

Christine Mathis

President

Will Wirth

Marketing & Communications Director

Mary Gallaher

Operations Manager

Nicole Brooks

Accrediation Services Coordinator

Jill Andrusko

Business Relations Representative

Paul Blake      

Business Relations Representative

Patricia Ferguson

Business Relations Representative

Jamie English

Digital Advertising Representative

Cindy Davenport

Accreditation Services

850.429.0002   |   800.729.9226 (toll free)   |   info@nwfl.bbb.org
912 E Gadsden Street | Pensacola, FL 32501