Ski Resorts
Vail Resorts Management CompanyHeadquarters
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Information and Alerts
Alert Details
This business has 1 alert.
Alert
On November 19, 2021, Better Business Bureau reached out to Vail Resorts Management Company by email and US Mail asking them to respond to BBB's advertising review and investigations into their business practices. BBB has searched our files and database to better understand Vail Resorts Management Company practices and policies. BBB performed an advertising review to investigate how this company is advertising on their website. A letter asking Vail Resorts Management Company to address their pattern of complaints and advertising concerns was sent. Consumers have alleged concerns with Vail Resorts Management Company regarding billing and collections issues, refunds and exchanges, and customer service.
On January 5, 2022, BBB called (303) 404-1800, the phone number listed as Vail Resorts Management Company's primary contact number, and was unable to make contact. A final letter was sent to Vail Resorts Management Company on January 5, 2022. As of February 1, 2022, there has been no response from Vail Resorts Management Company.
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