Storage Units
Red Dot StorageHeadquarters
Find BBB Accredited Businesses in Storage Units.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
On March 29, 2021, Better Business Bureau was alerted to a self-storage business operating as Red Dot Storage, http://reddotstorage.com/, located at 248 Centennial Parkway Louisville, Colorado 80027, telephone 855-733-3681. Consumers allege they have been denied access to the property for days due to a malfunctioning gate which prevented entry. Consumers report broken doors and locks take days and weeks to be repaired, leaving them without access to their belongings. Further, consumers report numerous billing errors which is difficult for them to resolve as management is unresponsive to their requests for assistance.
On March 29, 2021 and April 12, 2021, BBB reached out to Red Dot Storage regarding the consumer complaints, however, as of April 23, 2021, the business has not responded.
Complaints can be filed with Better Business Bureau at www.bbb.org, as well as the Colorado Attorney General’s Office Consumer Protection Unit at https://coag.gov/office-sections/consumer-protection/.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.