Information and Alerts
Alert Details
This business has 1 alert.
Alert
Information involving Cordova Plumbing's advertising is included in this BBB Business Profile.
Important Information
Advertising Review
In July 2023, BBB contacted Cordova Plumbing regarding claims in its advertising.
Its website states, "CUSTOMER SATISFACTION GUARANTEED." According to the BBB Code of Advertising, when using the term guarantee, the advertiser must clearly and conspicuously include a statement that the complete details can be seen prior to sale. These details must disclose any material limitations on the guarantee. Advertisers should only use satisfaction guarantee, or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. BBB suggested to the business that if its policy does not include a full refund, that it consider modifying this statement. The business did not respond or make adjustments to its claim.
Service Area
- Fairfield County, CT
- Litchfield County, CT
- New Haven County, CT
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