Information and Alerts
Alert Details
This business has 2 alerts.
Government Actions
Case No. 5:21-cv-343-BJD-PRL
The United States District Court for the Middle District of Florida, Ocala Division, issued an order permanently banning defendant Frank Romero from offering for sale or selling any protective goods or services, after granting the FTC’s motion for summary judgment.
The order also includes two monetary judgments against Romero, who has done business under the names Trend Deploy and Uvenux. The first judgment is for $989,483.69, to be returned to consumers harmed by Romero’s violations of the FTC Act and the Commission’s Mail Order Rule. The court also entered a second civil penalty judgment of $2,562.21 for Romero’s violations of the FTC Act with regards to the COVID-19 Consumer Protection Act.
The court found Romero violated the FTC Act because he lacked a reasonable basis for his claims about: 1) when his facemasks would ship, 2) whether his facemasks were certified by the National Institute for Occupational Safety and Health or the Food and Drug Administration, and 3) the filtration efficiencies possessed by his facemasks. Notably, the court found Romero lacked a reasonable basis to claim the masks he sold were proper N95 facemasks.
The final judgment and order for permanent injunction was issued by the U.S. District Court for the Middle District of Florida, Ocala Division, on May 15, 2023.
Alert
This company is an online retailer. Consumers report after placing an order they do not receive their merchandise. If you purchased using a credit card, you should contact your credit card company to dispute the charge. BBB has not received the business's response to complaints.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.