Major Appliance Services
Reliable Service & Supply, LLCFind BBB Accredited Businesses in Major Appliance Services.
Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
In August 2018, BBB contacted the business regarding the following items on their websites (localorlandoappliancerepair.com and www.reliableorlando.com). Concerns included advertised "Satisfaction Guarantee" and Warranty.
Concerns also included the business name, contact information and time in business ("established 1963") differing from the current business information as indicated by the business and Sunbiz.
BBB Code of Advertising indicates:
When using the term "warranty" or "guarantee" in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of mail or telephone order sales, made available free on written request.
Advertisers should only use "satisfaction guarantee," "money back guarantee," "free trial offer," or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
When "satisfaction guarantee" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.
BBB Code of Advertising also indicates:
The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
To date the business has indicated they purchased the brand assets from Reliable Appliance (est. 1963) but are unable to make any updates to their websites.
Service Area
- Lake County, FL
- Orange County, FL
- Osceola County, FL
- Seminole County, FL
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