Information and Alerts
Important Information
This business is BBB Accredited.
BBB has determined that Chick-fil-A, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Customer Complaint
Chick-Fil-A provided BBB with the following information for consumers seeking assistance:
To our customers to best resolve your concerns we recommend reaching out to our Customer CARES team directly for assistance with your issue. You can contact CARES either online at Chick-fil-A.com by navigating to our Customer Support page or you can call us for more immediate assistance at 1-866-232-2040 Monday thru Saturday 9am-10pm EST.
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