Credit Cards and Plans
Discover Financial ServicesInformation and Alerts
Important Information
This business is BBB Accredited.
BBB has determined that Discover Financial Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Additional Info
Discover Financial Services has requested that before filing a BBB inquiry, consumers contact the
Executive Office of Customer Advocacy at the following:
Email: executiveoffices@discover.com
Address: PO Box 17019
Wilmington, DE 19850-7019
Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Discover Financial Services will resolve the matter for you in an expedient manner.
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