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Initial Complaint
02/04/2025
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
I am asking for Verifacts, LLC to cease and desist all contact with me or any present or past employers immediately and to delete/destroy any personal information collected about me without my express written consent or authorization. Further I do not consent or authorize any personal information be collected by Verifacts, LLC Please note this is a final request as I have notices that Verifacts always responds by saying they want to explain why they are requesting this information. If this does no stop immeaditely I will seek for legal help due to harassment. Their request to past employers are not signed or authorzed by me nor do they show complete information.
Business response
02/10/2025
Thank you for your communication. I have updated our system to process your request. Effective Immediately, all communications with you or any employer will cease.
Sincerely,
VeriFacts, LLC Compliance Department
Initial Complaint
01/31/2025
Complaint Type:
Product Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
On 01/31/2025 this company contacted my employer. I am asking for Verifacts, LLC to cease and desist all contact with me or any present or past employers immediately and to delete/destroy any personal information collected about me without my express written consent or authorization. Further I do not consent or authorize ANY personal information be collected by Verifacts, LLC.
Business response
02/03/2025
In response to your communication via the Better Business Bureau dated 01/31/2025, we'd like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today. Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our ********************* at *******************************
We look forward to hearing from you and providing any additional contact information you may need.
Should you request to no longer receive communication from us, just let us know and we'll update our records.
Sincerely,
VeriFacts, LLC *********************
Initial Complaint
01/27/2025
Complaint Type:
Customer Service Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
This company, Verifacts LLC, keeps checking my credit, without my consent. I have tried calling to see the intent behind it but no answer, after being forwarded to VM. Inquiries happened on:4-6-23 11-2-23 2-1-24 7-16-24 7-22-24 These inquires happened without my consent or knowledge. I would like this company to stop using my personal information and destroy any information they have about me. They have no reason to contact me. If they did, they should have before making hard inquiries
Business response
01/29/2025
In response to your communication via the Better Business Bureau dated 01/27/2025, we would like to provide you with additional information on our company and reason for our outreach.
VeriFacts is a data verification company; we update files for hundreds of companies. We are simply confirming that the information we have in your file is up to date and accurate.
VeriFacts obtains limited contact information from consumer reports in the form of a soft inquiry. A soft inquiry is only visible by you and not by any creditors or other third parties that may access your report. Therefore, our inquiry does not adversely affect your credit score.
To receive additional information, please contact our ********************* at *******************************
We look forward to hearing from you and providing any additional contact information you may need.
Should you request to no longer receive communication from us, just let us know and we will update our records.
Sincerely,
VeriFacts, LLC *********************
Customer response
01/30/2025

Complaint: 22864411

I am rejecting this response because:I don't care what your reasoning is. The fact is you checked my credit multiple times without my knowledge or consent. You're trying to explain yourself, as if I care. I do not. Your company's and the "companies" you're ?? credit checks for should be sued. Destroy any information you have about me, including person identifying information. That's it part one of the resolution. After you confirm you've done part one, I will submit part 2 of my wanted resolution

Sincerely,

Asia *********
Business response
02/03/2025
In response to your communication via the Better Business Bureau dated 01/27/2025. We understand your frustration. Effective immediately,VeriFacts will cease all verification and communication attempts regarding your information, both now and in the future. This includes any further soft inquiries. We appreciate your patience as we ensure full compliance with your request.
Customer response
02/04/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

Asia *********
Initial Complaint
01/23/2025
Complaint Type:
Service or Repair Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Verifacts contacted my employer w/o any prior authorization by me or my creditors. Also, once contacted they would not disclose why they were attempting to verify my employment. I want Verifacts to cease any & all inquiries into my employment status past present& future & permanently remove any & all information they have collected on me thus far.
Business response
01/27/2025
In response to your communication via the Better Business Bureau dated 01/23/2025, we'd like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today. Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our ********************* at *******************************
We look forward to hearing from you and providing any additional contact information you may need.
Should you request to no longer receive communication from us, just let us know and we'll update our records.
Sincerely,
VeriFacts, LLC *********************
Initial Complaint
01/23/2025
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
******* ******* To Verifacts, LLC Cease and Desist Demand Letter Dear Verifacts, LLC,I am writing to demand that Verifacts, LLC immediately cease and desist all contact with me, my present and past employers, and any individuals I know, am related to, or have worked with.Furthermore, I demand that you:1. Delete and destroy any personal information collected about me without my express written consent or authorization.2. Refrain from collecting any personal information about me in the future without my explicit *********** do not have my permission to contact me or any of the aforementioned individuals. If I do not receive confirmation of your compliance with this demand within a reasonable timeframe, I will instruct my attorney to send a formal cease and desist letter to your organization.Sincerely,******* *******
Business response
01/27/2025
In response to your communication via the Better Business Bureau dated 01/23/2025, we'd like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today. Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our ********************* at *******************************
We look forward to hearing from you and providing any additional contact information you may need.
Should you request to no longer receive communication from us, just let us know and we'll update our records.
Sincerely,
VeriFacts, LLC *********************
Customer response
01/27/2025

Complaint: 22848327

I am rejecting this response because:
I am writing to request the immediate removal of my personal information from your database. Despite having no prior contact or affiliation with your company, I have received unsolicited communications.

I demand that you:

- Delete my personal data from your records
- Cease all further contact with myself, friends, family, current and previous employers

Failure to comply with this request will lead me to seek legal counsel to address this harassment.

Sincerely,

Sincerely,

******* *******
Business response
01/29/2025
In response to your communication via the Better Business Bureau regarding the rejection of our response.
We would like to better help you but will respect your request to not contact you, your friends,family, current and/or previous employers.
Should you decide, you would like additional information please contact us at **********************
Sincerely,
VeriFacts, LLC Compliance Department

Customer response
01/30/2025

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

******* *******
Initial Complaint
12/27/2024
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
On 12/27/2024, this company contacted my employer. I am asking for Verifacts, LLC to cease and desist all contact with me or any present or past employers immediately and to delete/destroy any personal information collected about me without my express written consent or authorization. Further I do not consent or authorize ANY personal information be collected by Verifacts, LLC.
Business response
12/31/2024
In response to your communication via the Better Business Bureau dated 12/27/2024, we'd like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today. Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our ********************* at *******************************
We look forward to hearing from you and providing any additional contact information you may need.
Should you request to no longer receive communication from us, just let us know and we'll update our records.
Sincerely,
VeriFacts, LLC *********************
Initial Complaint
12/17/2024
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
This company is reaching out to past employers phishing for information,. I would like this company to remove all of my information in every capacity, and to immediately stop contacting myself or employers
Business response
12/18/2024
In response to your communication via the Better Business Bureau dated 12/17/2024, we'd like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today. Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at *******************************
We look forward to hearing from you and providing any additional contact information you may need.
Should you request to no longer receive communication from us, just let us know and we'll update our records.
Sincerely,
VeriFacts, LLC Compliance Department
Initial Complaint
12/16/2024
Complaint Type:
Order Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I am asking for Verifacts, LLC to cease and desist all contact with me or any present or past employers immediately and to delete/destroy any personal information collected about me without my express written consent or authorization. Further I do not consent or authorize any personal information be collected by Verifacts, LLC. I will have my attorney send such a letter to you if this is not completed ASAP. You do not have my permission to contact myself, anyone I know, am related to or work with or have previously worked with.
Business response
12/18/2024
In response to your communication via the Better Business Bureau dated 12/16//2024, we'd like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today. Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at *******************************
We look forward to hearing from you and providing any additional contact information you may need.
Should you request to no longer receive communication from us, just let us know and we'll update our records.
Sincerely,
VeriFacts, LLC Compliance Department
Initial Complaint
12/12/2024
Complaint Type:
Sales and Advertising Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
I want verifacts to remove all of my information ************** not contact me, or anyone or any companies that I am affiliated with now or in the past. I will have my attorney send a cease and desist if you do not remove ALL of my information immediately and stop contacting everyone I have ever known. Your information is INCORRECT AND IT IS HARASSMENT. PLEASE STOP NOW!
Business response
12/17/2024
In response to your communication via the Better Business Bureau dated 12/12/2024.

To comply with your request, we have taken the necessary steps so that no further communication
will take place with you and/or your employer.

Our outreach is legitimate, and we do abide by all applicable state and federal regulations.

To receive additional information, please contact our ********************* at *******************************
Sincerely,
VeriFacts, LLC Compliance Department
Initial Complaint
12/11/2024
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
On 12/10/2024, this company contacted my employer. I am asking for Verifacts, LLC to cease and desist all contact with me or any present or past employers immediately and to delete/destroy any personal information collected about me without my express written consent or authorization. Further I do not consent or authorize ANY personal information be collected by Verifacts, LLC.
Business response
12/16/2024
In response to your communication via the Better Business Bureau dated 12/11/2024, wed like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today.
Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at *******************************.
We look forward to hearing from you and providing any additional contact information you may need. Should you request to no longer receive communication from us, just let us know and well update our records.
Sincerely,
VeriFacts, LLC Compliance Department

Customer response
12/16/2024

Complaint: 22674179

I am rejecting this response because: I do not wish any communication with this company. I do not want them contacting me, my associates or employers past or present.
I do not authorize the collection and or dissemination of ANY of my personal information by this company or it's affiliates

Sincerely,

**** ******
Business response
12/17/2024
In response to your communication via the Better Business Bureau.
To comply with your request, we have taken the necessary steps so that no further communication will take place with you and/or your employer.
Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our ********************* at *******************************
Sincerely,
VeriFacts, LLC Compliance Department

Customer response
12/18/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

**** ******

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