Pest Control Services
STL Pest GuruFind BBB Accredited Businesses in Pest Control Services.
Information and Alerts
Alert Details
This business has 1 alert.
Misuse of BBB Name and/or Logo
In August 2023, Better Business Bureau (BBB) questioned STL Pest Guru for displaying BBB's seal on its company website when it is not a BBB Accredited Business. Consequently, BBB requested the company cease and desist.
The company did not respond to BBB's request The company is in violation of the trademark rights of the International Association of Better Business Bureaus, Inc.
Important Information
Advertising Review
In July 2020 Better Business Bureau (BBB) questioned STL Pest Guru for displaying BBB's seal on its website www.stlpestguru.com when it is not a BBB Accredited Business. Consequently, BBB requested the company cease and desist.
The company did not respond to BBB's request and has not removed BBB's seal from its website and is in violation of the trademark rights of the International Association of Better Business Bureaus, Inc.
In addition, the website made the following claims:
….pride ourselves on 100% complete Customer Satisfaction!
- We implement the latest tools and technology for Guaranteed Safe and Effective Pest Control.
- We’ll get the job done right GUARANTEED!
According to BBB Code of Advertising, “The BBB Code of Advertising states, “When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request. When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.”
BBB asked the business to modify, substantiate or discontinue its advertising claims. The business did not respond or modify, substantiate or discontinue the claims.
Service Area
- Camden County, MO
- Cape Girardeau County, MO
- Franklin County, MO
- Gasconade County, MO
- Jefferson County, MO
- Saint Charles County, MO
- Saint Louis County, MO
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