Information and Alerts
Important Information
This business is BBB Accredited.
BBB has determined that Caleres Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Additional Info
Consumers should take into consideration the company's size in relation to its complaint volume. BBB has determined that the complaints received against Caleres are normal for its industry and the company has been responsive to all concerns brought to its attention.
Customer Complaint
BBB has received consumer complaints about Caleres which allege they received only part of an order, failed to receive an order, experienced delivery problems, and had difficulty contacting a representative of the company. The company has addressed concerns brought to its attention.
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