Divorce Assistance
Cheap & Fast DivorceFind BBB Accredited Businesses in Divorce Assistance.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate a pattern of complaints concerning the business practices and customer service of Cheap & Fast Divorce. Consumers are telling BBB that the business is requesting credit card information during the introductory/initial contact interview, and several of those that decided not to use the company's services have relayed that their cards were charged anyway. These consumers allege that they encountered difficulty and frustration in dealing with company representative to pursue a refund. In addition, many consumers that did use the company’s services say they have experienced delays in receiving the correct documents and were offered little or no guidance about how to file forms with the appropriate authority.
BBB contacted this company and requested a response concerning the aforementioned concerns. As of April 16, 2013, the business responded to BBB, but did not acknowledge any underlying issues that needed improvement, or offer a strategy to reduce the types of concerns BBB had brought to their attention.
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