Credit Cards and Plans
Comenity BankAbout
This business has 1 alert
Important information
- Additional Info:
Because the company processes consumer credit card accounts and billing statements for many retail stores and businesses, the company advised in a letter to the BBB that an account number is necessary to address communication from our BBB in a timely manner. Therefore, we suggest that if you are filing correspondence with our office concerning this company, that you include your complete name and mailing address, the merchant / retailer or vendor's name, and the account number.
Company advises if consumers are attempting to reach Customer Service, check the number on the back of their card for the appropriate number for that client.As of April 18, 2023 Please be advised that due to the high volume of complaints received for this business, BBB may publish 1 out of every 4 complaints handled through our conciliation process.
- Additional Info:Comenity Bank, which formerly did business as World Financial Network Bank, and Comenity Capital Bank, which formerly did business as World Capital Bank, are wholly-owned subsidiaries of Bread Financial, and BBB maintains separate reports on these 2 entities which are available at these links:
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