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          Business Profile

          Check Cashing Services

          Community Choice Financial, Inc.
          BBB accredited business seal
          BBB Accredited BusinessA+Rated by BBB
          Visit Website(855) 920-9800Email Business
          See Hours
          Operating Hours
          8:00 AM - 8:00 PM
          8:00 AM - 8:00 PM
          8:00 AM - 8:00 PM
          8:00 AM - 8:00 PM
          8:00 AM - 8:00 PM
          11:00 AM - 7:00 PM
          Closed

          About

          This business has 1 alert

          Important information

          • Additional Info:

            As of December 20, 2023  Please be advised that due to the high volume of complaints received for this business, BBB may publish 1 out of every 4 complaints handled through our conciliation process.

          • Additional Info:

            This government action took place in February 2023 prior to TitleMax being acquired by and becoming part of the Community Choice Financial family of brands later that same year. On February 23, 2023, the Consumer Financial Protection Bureau (CFPB) issued a Consent Order against corporate entities operating under TMX Finance, broadly known as TitleMax, for violating the financial rights of military families and other consumers in providing auto title loans. The CFPB found that TitleMax violated the Military Lending Act by extending prohibited title loans to military families and, oftentimes, by charging nearly three times over the 36% annual interest rate cap. The CFPB also found that TitleMax increased loan payments for borrowers by charging unlawful fees. The CFPB’s order required TitleMax to pay more than $5 million in consumer relief and a $10 million civil money penalty. TMX agreed to the issuance of this Consent Order, without admitting or denying any of the findings of fact or conclusions of law, except to establish the CFPB’s jurisdiction concerning the action. More information concerning this government action is available by calling the CFPB (855) 411-2372 and at this link: https://www.consumerfinance.gov/about-us/newsroom/cfpb-orders-titlemax-to-pay-a-10-million-penalty-for-unlawful-title-loans-and-overcharging-military-families/

             

          See all important business information

          Overview

          Community Choice Financial, Inc.

          5165 Emerald Pkwy Ste 100

          Dublin, OH 43017-1063

          Get DirectionsView Service Area

          Find a Location

          Community Choice Financial, Inc. has 1470 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Community Choice Financial, Inc.

              5165 Emerald Pkwy Ste 100 Dublin, OH 43017-1063

              BBB accredited business seal

            • Community Choice Financial, Inc.

              801 Hebron Rd Heath, OH 43056-1357

              BBB accredited business seal

            • Community Choice Financial, Inc.

              842 Delaware Ave Marysville, OH 43040-1724

              BBB accredited business seal

            • Community Choice Financial, Inc.

              1301 E Main St Lancaster, OH 43130-4005

              BBB accredited business seal

            • Title Max of Delaware

              3401 Kirkwood Hwy Wilmington, DE 19808

            BBB Accredited Since: 2/24/1998

            Years in Business: 38

            Payment methods:

            • Cash
            • Check
            • Credit Card

            BBB Accreditation & Rating

            Community Choice Financial, Inc. is BBB Accredited.

            BBB accredited business seal

            This business has committed to upholding the BBB Standards for Trust.

            Why choose a BBB Accredited Business?

            About This Business

            Loans, check cashing and pre-paid debit card products and services, wire transfers, and bill pay services, offered nationwide through a family of companies both online and at retail stores. The scope of this BBB business profile concerns Community Choice Financial and its family of companies and brands and stores nationwide.

            Products and Services

            Loans, check cashing and pre-paid debit card

            Business Details

            Local BBB:
            BBB of Central Ohio
            BBB File Opened:
            7/12/1990
            Business Started:
            1/1/1987
            Business Incorporated:
            4/6/2011
            Type of Entity:
            Corporation
            Alternate Names:
            TitleMax of Ohio, Inc.
            Loan By Phone
            TMX Financial Inc.
            TitleMax
            InstaLoan
            TitleBucks
            CCF
            CCF Intermediate Holdings LLC
            First Virginia Financial Services
            Check Into Cash of Mississippi, Inc.
            Check into Cash of Louisiana, Inc.
            Check into Cash of Georgia, LLC
            Check into Cash of South Carolina, Inc.
            Check into Cash of Missouri, Inc.
            Check into Cash of Oklahoma, LLC
            A Speedy Cash Car Title Loans, LLC
            Check into Cash of Iowa, Inc.
            Check into Cash of Kansas, LLC
            U.S. Money Shops of South Carolina, LLC
            First Virginia Financial Services, LLC
            TMX Finance of Florida, Inc. d/b/a InstaLoan
            TMX Finance of New Mexico, LLC d/b/a InstaLoan
            Advance Group, Inc
            Principal Investments, Inc
            FMMR Investments, Inc
            Evergreen Financial Investment
            Concord Finance, Inc
            SCIL Texas, LLC
            The Money Store, LP
            Cash Colorado, LLC
            Galt Ventures, LLC
            Todd Financial, Inc
            TitleMax of Georgia, Inc. d/b/a TitleBucks
            TitleMax of South Carolina, Inc. d/b/a TitleBucks
            Buckeye Check Cashing of Virginia, Inc.
            Cash 1/Buckeye Title Loans
            easymoney
            Cash Central/Insight Capital
            Money 2 Go
            Checksmart
            Beneficial Lending Solutions of Utah, LLC
            Buckeye Check Cashing of California, LLC/ Buckeye Title Loans of California, LLC
            Buckeye Check Cashing of Kentucky, Inc.
            Buckeye Check Cashing of Michigan, Inc.
            Buckeye Check Cashing of Tennessee, LLC
            Buckeye Check Cashing of Texas, LLC
            California Check Cashing Stores, LLC
            Cash Central of South Carolina, LLC
            CCF of Alaska LLC
            CCF of Delaware LLC
            CCF of Hawaii LLC
            CCF of Idaho LLC
            CCF of Kansas LLC
            CCF of Louisiana LLC
            CCF of Minnesota LLC
            CCF of Mississippi LLC
            CCF of Missouri LLC
            CCF of Nevada LLC
            CCF of New Mexico LLC
            CCF of North Dakota LLC
            CCF of Washington LLC
            CCF of Wisconsin LLC
            CCF of Wyoming LLC
            CCFI Funding, LLC
            Checksmart Money Order Services, Inc.
            Hoosier Check Cashing of Ohio, LTD
            Insight Capital, LLC
            Check Into Cash
            CIC
            CC Recoveries, LLC
            Sparrow Purchaser LLC
            Avio Credit
            Speedy Cash
            Rapid Cash
            Direct Financial Solutions
            1st Virginia
            California Check Cashers
            Cash 1
            Easy Money
            Express PRA
            Buckeye Title Loan
            CCFI
            CheckSmart
            Buckeye Check Cashing of Michigan, Inc. dba CheckSmart
            Cash Central
            Cash Central
            Buckeye Check Cashing, Inc.
            Check$mart
            Check Smart
            Buckeye Lending Solutions
            Buckeye Credit Solutions
            Buckeye Check Cashing of Arizona, Inc
            Business Management:
            Mr. William E Saunders, CEO
            Mr. Kyle Hanson, CEO
            Ms. Lisa Vittorini, Chief Administrative Officer

            Additional Contact Information

            Principal Contacts
            Mr. Kyle Hanson, CEO
            Fax numbers
            Primary Fax: (614) 798-5921
            Other Fax: (804) 501-2415
            Other Fax: (757) 461-1692
            Other Fax: (757) 874-5572
            Other Fax: (804) 733-2856
            Other Fax: (561) 642-9630
            Other Fax: (205) 876-8053
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            Other Fax: (916) 424-3518
            Other Fax: (916) 486-5857
            Other Fax: (916) 641-2279
            Other Fax: (916) 429-6249
            Other Fax: (916) 454-4687
            Other Fax: (916) 429-3971
            Other Fax: (916) 422-2782
            Other Fax: (916) 391-3782
            Other Fax: (916) 920-9003
            Other Fax: (916) 973-9896
            Other Fax: (916) 361-2827
            Other Fax: (916) 428-2111
            Other Fax: (916) 643-2277
            Other Fax: (916) 646-4296
            Other Fax: (530) 743-6475
            Other Fax: (530) 879-9057
            Other Fax: (530) 532-1928
            Other Fax: (530) 671-7699
            Other Fax: (503) 533-8825
            Other Fax: (503) 253-9663
            Additional Phone Numbers
            Other Phone: (614) 798-5900
            Other Phone: (614) 276-3334
            Other Phone: (614) 882-2217
            Other Phone: (614) 274-9338
            Other Phone: (740) 362-4081
            Other Phone: (614) 237-8196
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            Other Phone: (513) 895-2100
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            Other Phone: (513) 851-3100
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            Other Phone: (916) 973-1570
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            Other Phone: (530) 671-7696
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            Other Phone: (503) 252-6717
            Other Phone: (800) 837-0381
            Other Phone: (772) 221-0221
            Other Phone: (561) 737-1400
            Other Phone: (561) 296-2274
            Other Phone: (855) 920-9800
            Other Phone: (740) 497-4039
            Other Phone: (937) 592-0094
            Other Phone: (740) 575-4314
            Other Phone: (740) 851-4073
            Additional Email Addresses
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            Additional Information

            Referral Assistance
            Division of Financial Institutions
            77 S High St 21ST Fl
            Columbus OH 43215
            Phone Number: 614-728-8400
            http://www.com.ohio.gov/fiin/
            webdfi@dfi.com.state.oh.us
            Ohio Department of Commerce
            77 S High St Fl 23
            Columbus OH 43215
            Phone Number: (614) 466-3636
            http://www.com.ohio.gov
            Business Categories
            Check Cashing Services, Loans, Payday Loans, Consumer Finance Companies, Title Loans, Money Orders, Prepaid Credit Cards, Bill Paying Services

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