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This business has 1 alert
Important information
- Advertising Review:
On October 31, 2024, Better Business Bureau (BBB) requested that the business substantiate, modify, or discontinue its claims on the company's website. The company advertises "If you find a product we sell on another website cheaper than us, just let me know where, and I’ll match the price."
The BBB Code of Advertising states that, “The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any claims or offers made before publication or broadcast and, upon request, present such substantiation promptly to the advertising medium or the Better Business Bureau.”
BBB Code of Advertising; 13. Price equaling, meeting competitors’ prices states, Advertisements which set out company policy of matching or bettering competitors' prices may be used, provided that:13.1.1 The offer is made in good faith;
13.1.2 The offer clearly and conspicuously discloses fully any material and significant conditions which apply including, if applicable, what evidence a consumer must present to take advantage of the offer; and
13.1.3 The terms of the offer are not unrealistic or unreasonable for the consumer.
13.2 Advertisers should be aware that such claims, unless appropriately qualified, may create an implicit obligation to adjust prices generally for specific products or services. This may be the case where the advertiser's price for a product or service is not as low as or lower than a competitor's price.
As of November 18, 2024, the business has failed to respond to the BBB’s request for substantiation. The BBB's Code of Advertising requires that advertisers provide this information promptly, yet no communication or evidence has been submitted by the company.
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