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Business Profile

Computer Manufacturers

OG10kTech

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Manufacturers.

Information and Alerts

BBB RatingD-

Reasons for rating

  • Failure to respond to 10 complaint(s) filed against business

Important Information

Additional Info

The principal of this business, William D. Taylor, Sr. is also the principal of Black Swan Gaming upon which BBB maintains a separate BBB Business profile.  

Pending Government Action

Government Action: BBB reports on known government actions involving business’ marketplace conduct:
State of Ohio v. William D. Taylor Sr. Inc. dba OG10Ktech and William D. Taylor individually

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved.  We are providing a summary of the government’s allegations, which have not yet been proven.

On June 20, 2022, the Ohio Attorney General's Office filed a civil lawsuit in Delaware County Common Pleas Court, against defendants William D. Taylor Sr. Inc., dba OG10Ktech, William D. Taylor Sr. Statutory Agent, and William D. Taylor Sr. individually.

The Ohio Attorney General's office alleges the defendants failed to provide gaming and other computer products estimated at more than $100,000, and states that William D. Taylor Sr. sold personal computers and hard-to-find computer parts used mainly for gaming or for mining cryptocurrency, and that consumers searching online for such parts were often directed to the OG10kTech website or store. The lawsuit maintains Taylor misrepresented the business, falsely claiming that the store had special relationships with vendors who could obtain, or currently possessed, highly sought-after products at prices that didn’t reflect the substantial mark-ups seen elsewhere. At the point of purchase, consumers were required to pay in full to be placed on a waiting list for the products, and after waiting several months for delivery, customers began requesting refunds, which Taylor didn’t provide, even though OG10kTech’s return policy stated that refunds would be given for items not received within 45 days, according to the Ohio Attorney General's Office.

The state's lawsuit alleges violations of Ohio’s Consumer Sales Practices Act and its rules – including:

  • Failing to deliver products.
  • Misrepresenting the availability of goods.
  • Selling merchandise on its website that it neither possessed nor could deliver.
  • Failing to observe its duty to segregate purchase monies.
  • Failing to provide refunds.
  • Misrepresenting that the subject of a consumer transaction was available.
  • Misrepresenting the availability of refunds due to the defendants’ precarious financial position.

The state is asking the court to grant a monetary judgment sufficient to reimburse all consumers found to have been damaged by the defendant's alleged unfair, deceptive, or unconscionable acts and practices, and to impose a $25,000.00 civil penalty for each separate violation.

The matter is pending before the court, according to the information in BBB files as of June 30, 2022.

For more details you may wish to contact:

- The Ohio Attorney General's Office Help Center
Toll-free: 800-282-0515 or Local: 614-466-4986, 30 E. Broad St., 14th Floor, Columbus, OH 43215, http://www.ohioattorneygeneral.gov/

- The Delaware County of Courts office,
Phone: (740) 833-2500, 117 North Union Street, Level 300, Delaware, Ohio 43015 , https://clerkofcourts.co.delaware.oh.us/

 

Service Area

  • OH

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