Used Car Dealers
West Point Auto SalesFind BBB Accredited Businesses in Used Car Dealers.
Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
On October 7, 13, and 28, 2021, BBB requested that the business modify or discontinue advertised statements on the company's website and Facebook Page. BBB found the business advertising the following:
"100% Satisfaction Guaranteed" and "The vehicles on our lot have the best prices and quality..."
The BBB Code of Advertising states in part: "Advertisers should only use "satisfaction guarantee," "money back guarantee," "free trial offer," or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
Concerning the lowest price claim, the BBB Code of Advertising states in part "Despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of unqualified underselling/lowest price claims. Advertisers must have proper substantiation for all claims prior to dissemination.
Despite multiple contacts to the business by BBB the business has not responded to the concerns, modified, or discontinued the advertising in question.
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