Information and Alerts
Alert Details
This business has 1 alert.
Alert
On October 11, 2024, Better Business Bureau investigated Seacayago LLC’s business practices. This investigation was prompted by complaints from consumers alleging that they are not receiving the items they purchased.
According to Oregon Secretary of State, businesses operating in Oregon need to be registered with the Secretary of State. Seacayago does not have an Oregon registration. To verify Seacayago’s current status, please contact the Secretary of State at (503) 986-2200 or https://sos.oregon.gov/.
On October 24, 2024, BBB sent an email to Seacayago regarding their business registration status and the consumer allegations. To date, Seacayago has not responded.
Based on the information detailed above, BBB cannot confirm the legitimacy of Seacayago.
Important Information
Advertising Review
On October 11, 2024, and November 14, 2024, Better Business Bureau contacted Seacayago concerning advertising claims found on its website, https://seacayago.com/. Specifically, BBB asked Seacayago to substantiate or modify the following claims:
- Best Price Guaranteed
- Completely environmentally friendly
- Established over 20 years ago
Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided.
When using the term “guarantee” in advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the guarantee can be seen prior to the sale.
Advertisers should not make broad, unqualified general environmental benefit claims like “eco-friendly.” Advertisers must qualify general claims with specific environmental benefits.
For additional information on the Code of Advertising, please visit https://www.bbb.org/code-of-advertising/.
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