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          Business Profile

          Galvanize

          American Tinning & Galvanizing

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Galvanize.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            05/29/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            My husband and I notified American itinerary in October of 2020 in order a 60 gallon plastic gas tank. In the spring of 2021 late spring they called and said our tank was done. We went and picked the tank up and came home and put it in the boat out of 30 gallons of gas want to take it to the lake and the tank was leaking. We brought the boat back home my husband pulled the tank out to find out that it was split at the seam. We notified American Tinning and they told us to return the tank and they would look at it.We returned the tank ,they seen that it was split said that they would fix it for us and we could pick it back up. At that time I told them that I needed to guarantee that it was fixed properly due to fishing out of the lake 5 to 8 Miles they said that they would stand behind their product. My husband I picked the tank back up brought it home for the back in the boat and this was August of 2021. We ran the boat twice brought it home and put it in storage. When we got the boat out in the spring of 2022 my husband smelled gas. He once again pulled the tank out of the boat to find that it was split again.I called American Tinning and they told me that they would reimburse us $50 for the tank. Then the gentleman called back and said $100 is the best they could do. When we purchase the tank we purchased it purchased it for $400 That's not including 120 gal of gas. At this point it is a safety issue

            Business response

            07/11/2022

                  American Tinning & Galvanizing Company delt directly with ***** ******* concerning her claim ********** against ATG.  On June 15, 2022 ATG and she agreed upon a settlement of $ 1,000 to settle her claim.  I have a attached a copy of the cashed check to this email.  Please email me if you have any questions.  As far as we are concerned the matter has been resolved.

             

            Sincerely,

             

            ***** ** *******

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          BBB Rating & Accreditation

          A+

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          Years in Business: 93

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          552 W 12th St

          Erie, PA 16501

          Visit Website
          (814) 456-7053

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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