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Alert
On March 10, 2022, BBB opened an investigation into the business practices of QJ Customs. At the time, BBB had received two consumer complaints in reference to not receiving orders for custom handmade coffee table sets after placing the orders through direct messages via social media outlets. Consumers state they no longer receive any response to numerous attempts to reach the business regarding the purchases or refunds. The website and previous social media pages have been deactivated, however, several new social media pages have been created under new aliases.
To date, BBB has not been able to make contact with the business / owner nor received any response from the business owner regarding the complaints. BBB advises consumers to exercise extreme caution when considering purchases with this business.
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