Reviews
2 Customer Reviews
Review from Ashley C
1 star07/24/2024
These people are ridiculous and will not help u with any issues they lie about doing anything and then pretend to fix a small issue they should have done correct in the first place they will take money out of your account without your knowledge just horrible customer serviceReview from Tarsha B
1 star08/08/2022
This company doesnt deserve even a star!! In August visited this shop Sales Rep recommended a set of *********** that were repo from another customer, said they looked good on my Lex SUV and they were practically brand new. When I got home noticed the tire sensor kept going on and off, noticed a big gap between tire and car. Called and asked to speak with manager goes by Red that something is off. Was not able to speak with her, explained to young lady that why would my tire sensors come on if these are new? She told me to come back next day because tire tech was not there or to go by another tire shop. This was a late Thursday afternoon. Went by a tire shop to check my air and he immediately said these are too small & my sensors could be broke or not reset. Called the company back Friday they told me they would call me back since tire tech guy wasnt there, just decided to go up their only for the manager to tell me to come back Monday she wasnt feeling good and they would put bigger tires on them and look at the tire sensors. Keep in mind There was no other customers on site because the tire guy who installed them on Monday pulled up when I was there. Everytime I called they said come back or change time to come. just felt I was getting run around. Went to Discount Tire and the agent explained they knew they shouldnt have put a thin small tire from a car on my SUV vehicles and I now Im having to pay additional $$ to put bigger tires on my car. I despise being mistreated when I gave them ample opportunities to fix the issue but kept getting the runaround. Costly $1000 spent on wrong tires mounted. They seem nice initially but then when there is an issue they are not responsive and timely and resolving the issue. I should have read the yelp and ****** reviews prior they all warn not to patronize . I didnt do anything to deserve getting scammed
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