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          Business Profile

          Investment Management

          Myskt.me

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Investment Management.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            12/26/2024

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            I have no idea what this company sells or represents! I found 2 fraudulent charges on my account from this company. I have not given them any reason or permission to charge my account. First charge 12/23/2024 $1.95 Second charge 12/26/2024 they made a charge on my account $39.95. I did not give them permission therefore I am contacting my bank to reverse these fraudulent charges. I have no idea what they do nor do I care! Their business transactions clearly are done fraudulently.

            Business response

            12/27/2024

            We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

          • Initial Complaint

            12/10/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Myskt.me has made multiple charges on my credit card for no reasons. The recent charges were $4.95 charged on December 8, 2024; $39.95 on November *******. I have not approve any transaction with this business; and I do not want whatever service they claim to to offer.I want refund of my money and cancel whatever subscription. I see on your site that there are 2 other recent complaints about this vendor.

            Business response

            12/11/2024

            We attempted to refund the transactions on the credit card in question but the customer's bank has declined the refund. We have blocked the associated credit card with the transactions to ensure no future charges occur and suggest having the customer contact their bank to resolve this issue.

            Customer response

            12/16/2024

            Complaint: 22666022

            I am rejecting this response because: there is an another unauthorized charge made by the vendor of $1.95 on 11/24/24. Vendor can contact GPR Dispute ResolutionDepartment @ **************? or ********************************; reference ticket #********.

            Regards,

            ********* ******

            Business response

            12/18/2024

            We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

          • Initial Complaint

            11/21/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Myskt.me has made multiple charges on my credit card for no reasons. The recent charge was $72 charged on November 20 2024. I have not approve any transaction with this business; and I do not want whatever service they claim to to offer.I want refund of my money and cancel whatever subscription. Otherwise I will have my credit card cancel asap.

            Business response

            11/21/2024

            We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

          • Initial Complaint

            08/08/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Unsolicited and unapproved charges from this company appeared on my credit card. We were searching for parking options online and entered our credit card on what we thought was a site for parking garages/lots, but it was actually for myskt. Multiple requests for cancellation of any subscription, service, etc and refund of money, making clear I did not approve, nor do I want whatever service they claim to be providing. (website is very vague on what exactly they do). They request nearly all digits of my credit card to "process the request". Info not provided. They continue to bill my credit card for phantom services on a bi-weekly basis. Charges of $3.95, $39.95 and $4.95. Presumably they will not stop, so it appears I will need to cancel my credit card and have a new one issued in order to be rid of them.

            Business response

            08/30/2024

            We have refunded the account in full and blocked the associated credit card with the transaction to ensure no future charges occur.

            Customer response

            09/03/2024

            Better Business Bureau:

            I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

            Regards,

            *****************

          • Initial Complaint

            12/18/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            This company charged me for something I never signed up and the supporting picture I sent sad It was free

          • Initial Complaint

            06/05/2023

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            On 6/5/23, I signed up for a streaming platform I was guaranteed would be free of charge. Instead, I was charged a dollar according to my bank. I would like my money back and my subscription canceled as they have ignored all attempts to be held accountable for their actions.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          B+

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 8

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          11101 Sierra Nevada

          Austin, TX 78759

          Visit Website
          (512) 298-3098

          Customer Complaints Summary

          6 total complaints in the last 3 years.

          4 complaints closed in the last 12 months.

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          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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