Moving Companies
Move Us To Relocation LLCFind BBB Accredited Businesses in Moving Companies.
Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
On August 31, 2021, BBB Serving North Central Texas requested that Move Us To Relocation, LLC substantiate, modify, or discontinue advertising claims stating that the business is a "We are A Rated with the Better Business Bureau."
The BBB Code of Advertising states that, "The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any claims or offers made before publication or broadcast and, upon request, present such substantiation promptly to the advertising medium or the Better Business Bureau."
As of September 21, 20121, the business has failed to respond to our request.
Important Information
Additional Info
On August 31, 2021, BBB identified a pattern in consumer complaints regarding the marketplace behavior of this company, Move Us To Relocation LLC, dba Sirius Van Lines. Specifically, BBB has received complaints alleging that Move Us To Relocation received payments for movement and delivery of personal, home interior and furniture items across state lines that have not been delivered, that when able to speak with customer service, consumers receive arbitrary and unfulfilled deadlines for delivery, and/or that customer service is unreachable via any communication medium advertised by Move Us To Relocation and/or Sirius Van Lines.
On August 31, 2021, BBB sent communication to Move Us To Relocation, LLC to address the pattern of complaints.
BBB also requested information and documentation regarding Move Us To Relocation LLC's affiliation with Sirius Van Lines LLC, affiliation with broker Perennial Van Lines, as well as any other affiliated entities. BBB requested proof or documentation that Move Us To Relocation, LLC maintains the required current, active TxDMV and USDOT Movers' licenses.
As of September 21, 2021, Move Us To Relocation, LLC has not responded to any communication from BBB.
BBB advises caution to consumers prior to purchasing any products or services from this business at the current time.
Additional Info
Alon Sabin, the owner of Move Us To Relocation LLC, is affiliated with multiple moving companies which have been subject to a pattern of BBB complaints and/or unanswered consumer complaints. BBB has separate Profiles for these businesses:
Van Lines Express Brand LLC:
https://www.bbb.org/us/tx/hickory-creek/profile/moving-companies/van-lines-express-brand-llc-0875-91229993
Sirius Van Lines LLC:
https://www.bbb.org/us/tx/denton/profile/moving-companies/sirius-van-lines-llc-0875-91143313
All For One Moving LLC:
https://www.bbb.org/us/tx/dallas/profile/moving-companies/all-for-one-moving-llc-0875-91316647
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