Hearing Assistive Devices
Livingston Hearing Aid Center, Inc.Headquarters
Information and Alerts
Important Information
This business is BBB Accredited.
BBB has determined that Livingston Hearing Aid Center, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Government Actions
On March 23, 2022, New Mexico Attorney General Hector Balderas announced a $1.7 million settlement with Livingston Hearing Aid Centers, a Texas-based hearing aid retailer with locations throughout New Mexico.
Balderas's office alleged that Livingston charged hidden fees, refused to accept returns, ran deceptive advertising, and falsely inflated the manufacturer's suggested retail price of its products, thereby deceiving consumers into believing they were getting much bigger discounts than they actually received.
As part of the agreement the company admits no wrongdoing, but has agreed to injunctive terms that prohibit Livingston from engaging in this behavior in the future.
For more details go to: https://www.nmag.gov/ag-balderas-secures-1-7-million-restitution-settlement-for-new-mexico-consumers/
To view a copy of the complaints go to: https://www.nmag.gov/wp-content/uploads/2022/04/2022-03-22-Livingston-COMPL-FINAL-TO-FILE-3.pdf
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