Furniture Stores
American Furniture & MattressFind BBB Accredited Businesses in Furniture Stores.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
Since March 2016, the BBB of Houston & South Texas has received multiple disputes that exhibit the following pattern.
According to consumer disputes, it has been alleged that American Furniture and Mattress has been accepting payment for merchandise in advance and not delivering. The consumers have alleged that they have ordered and paid for furniture and they are unable to reach the company by phone. The consumer are also alleging that they are going by the place of business to find that the store has closed and the building is empty. The consumers are not receiving their furniture or a refund. The company does not respond to or resolve the disputes via the Houston BBB.
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