Furniture Designers
Ted's WoodworkingFind BBB Accredited Businesses in Furniture Designers.
Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
On February 24, 2014 BBB questioned the money back guarantee on woodworking plans sold by this company. The guarantee as provided by the company's website states satisfaction with plans are guaranteed or money will be fully refunded.
Complaints filed with this bureau seeking refunds have been unanswered or returned marked "moved left no forwarding address".
BBB Code of Advertising requires the unqualified term "warranty" or "guarantee" shall not be used in advertising. When the term "warranty" or "guarantee" is used in oral or written representations, disclosures shall be made clearly and conspicuously. Company failed to disclose any conditions.
Company failed to respond to the advertising challenge and is therefore not in compliance with BBB Code of Advertising.
Important Information
Additional Info
During the BBB investigation on July 2015 through January 2016 the BBB checked with other BBB's and found no record of the company. After a letter was sent out to the address on the company website and returned "no such address" a check on the web URL through GoDaddy revealed that the URL was out of Panama.
No phone number is available for this business on their website and the number listed on GoDaddy is out of the country.
A Google search of the company directed us back to the incorrect/non-existent address in San Angelo, TX.
Additional checks on this company were made through the national Better Business Bureau database and no information was found.
After further investigation, on January 2016, the BBB issued an alert to consumers that Ted's Woodworking is now marketing their product through 5 different Facebook pages.
Customer Complaint
BBB review of this business file has indicated a pattern of complaint as all complaints filed with this Better Business Bureau concern non-delivery of order. Contacts to this company to discuss the pattern of complaints have been unsuccessful. BBB advises exercising caution when ordering from this company.
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