Cleaning Services
Cleaning Service Co.Find BBB Accredited Businesses in Cleaning Services.
Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
Cleaning Service Co. has been the subject of a BBB advertising challenge that was brought to their attention by the BBB and references their website advertisement.
Specifically, the company's use of the term "Satisfaction Guaranteed" does not meet Better Business Bureau Code of Advertising guidelines.
According to the guidelines: "When "satisfaction guaranteed" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed."
The BBB requested written clarification from the company on the specifics of the guarantee claim and offered modification options to resolve the issue.
Upon receipt of the ad challenge from the BBB, Cleaning Service Co. has agreed to modify their "Satisfaction Guaranteed" statement by adding,"If you are not F % satisfied with our service for any reason, we will gladly return within 24 hours to make sure you are happy! Your satisfaction is our top priority!" This advertisement challenge was closed as successfully modified.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.