Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Hot Tub Dealers

World of Spas

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

20 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Brad P

    5 stars

    19/12/2024

    It was a great pleasure to deal with ***** and World of Spas. He knows is stuff and I walked away with a great product and comfort I will have great service and support going forward. Thank you.
  • Review from Noal S

    5 stars

    09/12/2024

    Great hot tub selection and great customer service from sales manager ***** *******. Very helpful with coordinating the installation and tub set up. Thanks again
  • Review from Doris L

    5 stars

    04/12/2024

    I havent had such knowledgeable, friendly service in a VERY long time. ***** spent 3hrs explaining the differences in EVERY hot tub they sell. I was totally confident in my final choice knowing more about hot tubs as this is my first. His patience was amazing as I asked so many questions, and demonstrated what is necessary from the setup to maintenance and delivery. I appreciated his assurance he would be there anytime I called to answer any questions after delivery (which was also excellent service and so friendly). Time forward six months of total enjoyment of our hot tub-he is still answering my questions and amazingly patient. I wouldnt hesitate to recommend World of Spas ******* to anyone. You will not be disappointed.
  • Review from Stacy and Jim B

    5 stars

    18/11/2024

    Super knowledgeable staff that answered all of our questions from the start. We bought a sauna and are extremely happy with the whole process from ordering to putting it together. Super professional and highly recommended!
  • Review from Angel R

    5 stars

    14/11/2024

    Absolutely love the staff at World of spas. From minute 1 they were all helpful and professional. Especially a big shout out to ***** for all his help. Even on his day off. He has been there not stop helping me get things going. He is amazing!
  • Review from Isuru M

    5 stars

    12/11/2024

    I recently purchased a hot tub from **** at World of Spas in *******, and I couldnt be happier with the entire experience! From the moment I walked into the store, **** was incredibly knowledgeable, friendly, and attentive. He took the time to understand our needs and helped guide us through the different options available, ensuring we found the perfect hot tub for our needs.What stood out most was ****** patience and willingness to answer all of my questions. He explained everything from installation to maintenance in great detail, making us feel confident in our purchase. Even after the sale, he continued to provide great customer service, checking in to make sure everything was set up properly and offering helpful tips.Overall, we highly recommend **** at World of Spas if youre considering purchasing a hot tub. His professionalism, expertise, and dedication to customer satisfaction made this a truly smooth and enjoyable experience.
  • Review from Raj K

    5 stars

    30/10/2024

    World of Spas has helped me with my pool chemistry on numerous occasions. It resulted in me buying a tub from the franchise. The staff are very helpful. I have been using their chemicals and their Twilight 240 for over a year now and couldn't be happier with the performance. Any time I have issues with my water, the staff are more than happy to help me problem solve. Would recommend for sure.
  • Review from Don M

    1 star

    30/10/2024

    World of spas in ******** is pathetic!! Talked to parts and they suggested a new heater might fix my problem and sold me a new heater for $400. Took it home and plugged it in but it made no difference. I took it back to return it, only to be told there are no returns on ANY parts. They are greedy lieing scum that only want your money. They dont give a dam about your experience or helping you, UNLESS youre there to buy something. Go anywhere but to them. I would leave a 0 rating but you have to pick 1 star minimum, that should tell you how they are.
  • Review from Judy S

    5 stars

    29/10/2024

    I went in last weekend to inquire about a tub. The staff was so knowledgeable it made the decision easy to choose which tub to purchase.
  • Review from Gerald S

    5 stars

    29/10/2024

    I was looking for a hottub all over and I came to World of Spas I have to say such an amazing experience and very professional and knowledgeable sales team. It was nice I didn't feel pressured and when I had questions they knew the answers. I highly recommend World of Spas

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.