Reviews
19 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Liam M
5 stars31/07/2024
I hired this company to assist with moving my mother to a seniors' home and helping her pack. Since I couldn't be there to help much, I relied on their services completelyand I'm so glad I did. They were incredibly reliable and did an outstanding job. My mother was very happy with them, which meant the world to me. I would definitely hire you guys again without hesitation. The moving team (***********, **********************) from Personal Movers made a challenging situation much easier with their professionalism and care.Review from Lyra V
5 stars28/07/2024
Our experience with Personal Movers for storage and moving services was fantastic. Their prices were fair, and we were relieved that everything arrived without a scratch. Communication was excellent throughoutthey were always quick to respond to our calls, texts, and emails, which made everything so much easier. The team was professional and careful with our belongings. We're very happy with this company and would highly recommend them for anyone needing reliable moving and storage solutions!Review from Thorian K
5 stars01/06/2024
Personal Movers did an outstanding job moving my elderly mother to a seniors' home. The team was punctual, professional, and incredibly kind, making my mother feel at ease throughout the move. They handled our belongings with care and ensured everything arrived in perfect condition. What truly stood out was their assistance in unpacking and helping my mother settle in. They went above and beyond to arrange her furniture and belongings, making sure she felt comfortable in her new home. Their communication was clear and timely throughout the process. I highly recommend Personal Movers for their exceptional service and dedication. Thank you!Review from Brad B
5 stars12/04/2024
The Movers were GREAT!!! from start to finish they took such a good care of all our furniture and boxes. We were amazed at how professional they were using the pads to wrap our belongings. Everything arrived intact. I will for sure recommend them to family and friends. THANKS AGAIN!!!Personal Movers Response
13/04/2024
We're thrilled to hear about your positive experience with our moving service! Providing efficient and professional assistance while ensuring the safety of your belongings is always our top priority. Thank you for choosing Personal Movers and we look forward to serving you again in the future!Personal Movers Response
16/04/2024
We're thrilled to hear about your positive experience with our moving service! Providing efficient and professional assistance while ensuring the safety of your belongings is always our top priority. Thank you for choosing Personal Movers and we look forward to serving you again in the future!Review from Ethan S
5 stars11/04/2024
Personal Movers truly impressed us with their exceptional service! They smoothly relocated our belongings to their storage facility and then back out without any issues. Our floors were well-protected throughout the process, showing their attention to detail. The cost was very competitive, which was a pleasant surprise. Special shoutout to ******************, and ****** for their professionalism and hard work. Personal Movers is definitely our top choice for any future moves!Personal Movers Response
12/04/2024
We're delighted to have been part of your moving journey, making it smooth and stress-free. At Personal Movers, we take pride in our efficient and professional service, ensuring the utmost care for your belongings. Thank you for entrusting us with your move, and we hope to assist you again in the future!Review from Victor Z
5 stars10/04/2024
Exceptional service from start to finish! We recently entrusted this moving company with relocating our 6-bedroom house, and we couldn't be happier with the results. From the initial consultation to the final delivery, the team demonstrated professionalism, efficiency, and care for our belongings. They handled everything with utmost attention and expertise, ensuring a smooth and stress-free transition. Every member of the crew was friendly, respectful, and diligent. Our belongings arrived promptly and in perfect condition. We highly recommend this moving company to anyone seeking a top-notch moving experience.Personal Movers Response
11/04/2024
We're thrilled to hear about your positive experience with our moving service! Providing efficient and professional assistance while ensuring the safety of your belongings is always our top priority. Thank you for choosing Personal Movers and we look forward to serving you again in the future!Review from Penny H
1 star26/11/2023
Worst movers I have ever hired. Gave one star because they did not give me the option for none. From a smaller, 2 bed house, not a big move and not a lot of furniture they managed to break a stand up mirror, a desk, an office chair, a picture and messed up 2 reclining couches as the guys were clueless in reassembling these. They were constantly on the phone to colleagues to get advice on putting these dismantled couches together, asked my contractor for tools to help fix them when things went wrong and then their supervisor denied any wrongdoing and tried to pass blame onto me. Unreal business ethics. Would never use them nor recommend them to anyone.Review from Kim E
1 star06/10/2023
We hired Personal Movers to assist us in moving our furniture from the basement to the main level of our home, after renovations. Required no blankets, no wrapping, no unwrapping & no truck. During the course of moving the furniture (standard furniture pieces) from downstairs to upstairs, the movers caused significant damage to the stairwell walls, stairway caps & a brand new wood railing post. The damage was caused by moving a couch. The couch is a standard size leather couch & is now also damaged. We knew the couch had fit on the way down the stairs so it would of course fit on the way up. We suggested to them that the railing could be removed but they felt they could get around the railing. Eventually, they did remove the railing and the couch was brought up. Once we noticed the damages and pointed it out to them, they were very apologetic. The movers took photographs of the damage as requested by their Management. During discussions with the Management of this company, things went from bad to worse. They refused to take any responsibility for the damages or even discuss them with us until we paid their moving service invoice. They advised it was their policy to only talk about damages after they were paid for the service. While we objected multiple times, they BULLIED us into paying the moving invoice BEFORE the Management of Personal Movers would even discuss the damages, assuring us it would be looked after once the moving invoice was paid. They have now stated that the couch was the problem and therefore, they take no liability for any of the damages. Are you kidding me?!?!? Not their fault whatsoever???? Its a couch and a STANDARD size couch at that. It was very successfully moved to the basement level prior to renos without incident. Of course, if your move goes smoothly with no issue, you'll naturally be happy with the service. Just be aware if anything goes wrong, you'll get nothing.....even after you've paid their invoice.Review from Stephen A
5 stars13/02/2023
We have used Personal Movers two times over the past 3 years. Each time, we were very pleased with them. They are professional, dependable & have very good rates. This time, our driver was ***. He did a great job organizing his team. They all worked well together & were very efficient.If I move again, I will definitely hire them for a third time!Review from Loyd T
5 stars02/02/2023
****** and ***** were amazing, polite, friendly, professional and very efficient. The move was stress free and done in a timely manner. They ensured all my belongings were safely secured and helped setting up the parts of the apartment I asked them to. Great service! Will definitely use them again and recommend to anyone I know moving.
Customer Review Rating
Average of 19 Customer Reviews
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