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          Business Profile

          Residential Roofing

          Sun City Roofing

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Residential Roofing.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            22/07/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Sun city roofing was paid to do a roofing job at my residence and failed to seal around the chimney properly resulting in significant water damage, because the water would leak into the exterior wall it went unnoticed for some time. The attic insulation still was never touched because it is vermiculite and I would like his insurance to assess the damages and pay to fix the water damaged attic. I removed some of the drywall as well as the lathe and plaster on the main floor because the mold would have made it unlivable if I didn't. Then bought a dehumidifier and rand it for almost a week in front of the damaged wall. He did come to smear more stuff around the chimney and I haven't noticed any more leaking but he has not given me his insurance information and seems to have zero interest in doing so. He has not responded to any of my phone calls and the only way I could get a response out of him at all was to leave a ******** review. As a response to my review he basically called me a liar and said it was due to hail damage from like a week prior. I then sent the photos I sent to you to disprove his claim. He still has not given me any insurance information since my review on July 12th 2024. His response was on July 14th.

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          BBB Rating & Accreditation

          C-

          This business is not BBB Accredited

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          Years in Business: 1

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          114 staford bay

          Lethbridge, AB T1H 5P8

          Visit Website
          (403) 929-5588

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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