Complaints

• Initial Complaint

  18/11/2024

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  Through numerous attempts to cancel the said add they refused me , wanted to change the add and it would start over for another year costing me more or the same for less. They demanded my medical from my ** in stating they may reduce or cancel . I believe my human rights protect me as I have *** and I do not remember but I usually state that because the person i spoke with was confusing me. The *** called me earlier this week she and became verbally abusive talking over me and screaming at me to me after I explained my Brain injuries to her, I finally hung up and then again they called 2 more times so I blocked them They at this time do not have my current address and I am not sure if they are trying to sue me personally or by **** because I was using a personal bank account and personal credit card upon my first payment ot payments. I am 68 , the **** has other debts and I just want to retire peacefully and enjoy a stress free life of the time I may have left. I called *** today, they refused to provide any answers to any of my questions and refused to take the ********* number my personal bankrupcy records is **********. in bankruptcy... I am at a loss

  Customer response

  19/11/2024

  PJ - Nous traitons votre paiement / YP - We are processing your payment. Client / Account: ********* - Dyno Crystals
  A A YELLOW PAGES LUC
  
  
  
  
  
  
  
  
  
  
  
  
  
  Pages Jaunes / Yellow Pages ebill-*************** via ******************* 
  Tue, May 23, 2023, 1:29?PM
  
  
  
  
  to me
  
  
  English follows French
  
  Nous traitons votre paiement
  Cher(e) client,
   
  Nous traitons votre paiement de 
  Voici les dtails du paiement: $339.00
  Numro de paiement: 
  P-02940445
  Montant: 
  $339.00
  Numro de carte de crdit: 
  ************6469
  Numro de compte bancaire:
  
  Numro de client: 
  A01471210
  Nom: 
  Dyno Crystals
  
  Merci de votre confiance!
  
  Pour toute question relative ce paiement
  Communiquer avec le service la clientle au **************.
  
  Cordialement,
  Lquipe de Pages Jaunes
  
  
  We are processing your payment
  Dear Customer,
  We are processing your payment of $339.00
  Please see the payment details below:
  Payment Number:
  P-02940445
  Amount:
  $339.00
  Credit Card Number: 
  ************6469
  Bank Account Number:
  
  Account ID:
  *********
  Account Name:
  Dyno Crystals
  
  Thank you for your business!
  
  For any questions related to this payment
  Please communicate with our *************************** at : **************
  
  Sincerely,
  Your Yellow Pages Team

  Customer response

  19/11/2024

  Refund - of the amount paid for products or services if they were not delivered or were unsatisfactory.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩