Reviews
276 Customer Reviews
Review from Ron/Nicole F
5 stars08/02/2025
We are beyond happy with Coastal Energy's sales, installation and continuing annual maintenance service visits. So glad we chose them for our ducted heat pump system. Ron and Nicole Fisher, Qualicum Beach.
Coastal Energy Ltd. Response
10/02/2025
Thank you for your wonderful feedback, Ron. We're thrilled to hear that you're happy with our sales, installation, and ongoing maintenance services. It was a pleasure helping you with your ducted heat pump system, and we truly appreciate your support.Review from Shine B
5 stars08/02/2025
Helpful people and advice. Stand behind their products. Would recommend this company. CheersCoastal Energy Ltd. Response
10/02/2025
Thank you for your kind words. We're so glad you found our team helpful and our advice valuable. We truly appreciate your recommendation and look forward to serving you again. Cheers!Review from James p
5 stars29/01/2025
Angelo and Patrick were both excellent and very professional to deal with in installing my new furnace and heat pump. I would highly recommend Coastal Energy to family and friends!Coastal Energy Ltd. Response
31/01/2025
Thank you for your wonderful feedback, James! We're delighted that Angelo and Patrick provided you with a professional and seamless installation experience. Your recommendation means a lot to us, and we’re grateful for your trust in Coastal Energy. If you ever need anything, we’re here to help!Review from Sue M
5 stars27/01/2025
The technician, Scott, was extremely knowledgeable in our heat pump and explained everything in detail. He pointed out features I was unaware of. I would highly recommend this company for maintenance and/or repair of heating and air conditioning equipment. Sue M. Nanaimo, BCCoastal Energy Ltd. Response
27/01/2025
Thank you for your kind words, Sue! We're so pleased to hear that Scott provided you with such thorough and informative service. Our team takes pride in ensuring our customers fully understand their systems, and we're delighted Scott exceeded your expectations. Your recommendation means a lot to us—thank you for trusting Coastal Energy with your heating and air conditioning needs!Review from Angela D
5 stars25/01/2025
I’m so happy with everything from the estimate and installation of my heat pump. Coastal Energy is a great team, they are knowledgeable efficient and kind to deal with and I have nothing but praise for them all! Thank you Angelo, Chris and Cam!! AngelaCoastal Energy Ltd. Response
27/01/2025
Thank you so much, Angela, for your heartfelt feedback! We're thrilled to hear that you had such a positive experience with your heat pump estimate and installation. It's wonderful to know that Angelo, Chris, and Cam left such a great impression. Your praise means the world to us, and we're always here whenever you need us.Review from Lynn S
5 stars15/01/2025
Thank you Jay for getting my heat pump working properly again. I never realized how much I love my heat pump till it is not working.Coastal Energy Ltd. Response
16/01/2025
Thank you for your feedback, Lynn! We're thrilled Jay could get your heat pump back up and running. It's always a comfort to have reliable heating and cooling—glad we could help you rediscover how much you love it!Review from Janet W
5 stars11/01/2025
Very impressed with the technician. He was very professional, efficient, knowledgeable and had a friendly personality.Coastal Energy Ltd. Response
13/01/2025
Thank you for sharing your experience, Janet! We're delighted to hear the technician exceeded your expectations with professionalism, efficiency, and friendliness. Your kind words are greatly appreciated!Review from Rob P
5 stars08/01/2025
Been dealing with Coastal Energy for over 12 years. Have always had helpful, friendly and punctual service. I highly recommend them.Coastal Energy Ltd. Response
09/01/2025
Thank you for your loyalty over the past 12 years, Rob! We're thrilled to hear that our service has consistently met your expectations. Your recommendation means the world to us, and we look forward to serving you for many years to come.Review from Tamas L
5 stars07/01/2025
Professional, friendly and helpful service. Used twice now for installs of heat pump and air conditioning. Equipment has always run well. Reasonable rates for annual maintenance service as well.Coastal Energy Ltd. Response
08/01/2025
Thank you for sharing your experience, Tamas! We're delighted to hear you've been pleased with our professional, friendly, and helpful service. It’s wonderful to know that your equipment has been running smoothly and that you find value in our maintenance services. We look forward to continuing to serve you!Review from Patricia K
5 stars27/12/2024
Very quick service, knowledgeable and friendly. Made sure we know how to use this and upkeep it.Coastal Energy Ltd. Response
07/01/2025
Thank you for your kind words, Trish! We're thrilled to hear you found our service quick, friendly, and knowledgeable. If you have more questions or need assistance in the future, we're always here to help! Enjoy your new heat pump!
Customer Review Rating
Average of 276 Customer Reviews
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