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Business Profile

Heating Contractors

Kirkstone Heating and Cooling

Reviews

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19 Customer Reviews

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  • Review from Peggy S

    5 stars

    08/02/2025

    Kirkstone Heating are clearly professionals who know their stuff. Fast, efficient, and knowlegable - will definitely use them again.
  • Review from nigel k

    5 stars

    01/02/2025

    Very prompt, arrived on time and had great communication about arrival. Techie was clean and professional. Very efficient, fast and did an excellent clean up when finished. Extremely happy .
  • Review from Allan C

    5 stars

    18/01/2025

    Im very happy that I used them, you will be too.
  • Review from Gurpreet M

    5 stars

    07/01/2025

    ***** really helped me with my gas fireplace that had a shattered glass door. He took the time to explain my options, and installed the seal for me one I got the glass. ***** was excellent at helping us with the fireplace door installation. These are true, honest professionals and I highly recommend them for your heating and cooling needs !!????
  • Review from Michael P

    5 stars

    03/01/2025

    Excellent service, very professional. Much appreciated and highly recommended. Thanks for everything!
  • Review from Thelma H

    5 stars

    12/12/2024

    Very happy with this company. My old fireplace was not working. **** cleaned it out and serviced it and the fireplace is perfect with lovely warm flames. He then noticed the gas furnace was in a bad way and ****** worked hard on it in a very fast way. Thank you to both of you for excellent service. I would recommend this company.
  • Review from Tony W

    5 stars

    15/11/2024

    I gave Kirkstone Heating a 5-star rating because although there was some confusion as to the price of the service, they responded well and made some adjustments to rectify the situation.The service work was all done very well and the technician (*****) was wonderful and made sure everything was cleaned up when he left.I would certainly use Kirkstone again and recommend them to my neighbours.

    Kirkstone Heating and Cooling Response

    11/12/2024

    Hi ****,Thank you very much for your feedback and 5 stars! We are so glad to hear that ***** provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you!
  • Review from Martin M

    5 stars

    20/10/2024

    Hello , ***** from Kirkstone heating and cooling did very good job, Imreally glad to meet him and appreciate his help to keep our homes warm.Thank you

    Kirkstone Heating and Cooling Response

    11/12/2024

    Hi ******,Thank you very much for your feedback and 5 stars! We are so glad to hear that ***** provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you!
  • Review from Diane C

    5 stars

    03/10/2024

    Our fireplace wasnt operable and the chimney was out of code. Kirkstone had a company that could rebuild the old burner therefore the chimney did not need to be upgraded. This saved us thousands of $ and enabled us to have a fireplace again.

    Kirkstone Heating and Cooling Response

    11/12/2024

    Hi *****,Thank you very much for your feedback and 5 stars! We are so glad to hear that we provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you!
  • Review from Dave C

    5 stars

    03/10/2024

    It was my second time using Kirkstone. First time it was a furnace replacement at my old place. The whole process from initial contact through to completion was smooth and efficient. My current call was for a gas fireplace tune up and service. Again consistent customer service communication contact via text messages and even a text saying the technician is enroute. ***** in the office was fantastic from both calls and **** who serviced the fireplace was polite and focused on the task at hand very efficient clean and an expert professional who knows the trade. Thank you for a job well done. I find it rare in todays world to find companies that really focus on being fair and honest with transparency. The team at Kirkstone checked all those boxes Regards,**** ******

    Kirkstone Heating and Cooling Response

    11/12/2024

    Hi ****,Thank you very much for your feedback and 5 stars! We are so glad to hear that we provided you with such exceptional service. Please don't hesitate to reach out if there's anything else we can do for you!

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