Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Used Car Dealers

Winchelsea Motors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

2 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Trena W

    1 star

    04/06/2024

    I wouldn't recommend this place to anyone. Scamming and fraudulent. The company sells vehicles that are literally broken, claiming to have a full warranty and somehow these inspections got past. I’d love to see how because no one sees the paperwork on this. My vehicle was broken from the moment it left the lot. I continued to have to bring it back with nothing ever getting fully resolved and continued to break down to the point where I couldn’t use it. I was met with childlike behavior and lies. All the while they then refused to give me back my deposit after I had already signed the vehicle back over to them. I encourage everyone to know their rights and contact the appropriate places for action, this is why the Vehicle Sales Authority of BC exists. ***** ****** *** **** ******* ****** **** **** ***** **** *** *** ******** ****** ** ******** ********* I recommend finding anywhere else, as we are now out of a vehicle that was used for our livelihood as well as the large deposit. Frankly the most disgusting and pathetic display of a business ever.

    Winchelsea Motors Response

    11/06/2024

    Justin Wall needed a towing vehicle. He came in to purchase a truck that was not ready for sale. We explained to him that there were some problems we had not repaired yet he persisted to take truck as he need it to move his large trailer. He brought the truck back and we repaired the items. We also did some repairs that happened after he had owned the truck for some time, such as new batteries and an oil change which he did not pay for. He financed the truck for a seven-month period at which time he used it commercially to haul trailers. He put on over 22000 kilometers and made only one payment. He came in with a now-broken transmission and returned the truck. We applied he original down payment to his now overdue payments and now in the process of suing him for the balance still outstanding. We have been in business for over 20 years and have sold thousands of cars. We are the only dealer in BC who provide a very comprehensive mechanical warranty for free with your purchase.
  • Review from Connie K

    5 stars

    13/07/2023

    Winchelsea Motors made purchasing a used car and trading my old car in absolutely seamless. Great customer service and a great warranty.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.