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          Business Profile

          Auto Repairs

          Canadian Auto Centre

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            15/08/2023

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            This business knew how to get me good. I tried buying a car, they didn't tell me nothing about the car they just told me it was a *****. the delivery driver dropped it off they never informed me there was even a sunroof on the car, the sunroof was broken. it is currently leaking rain in my car because it is broken. I told them of this the day the car showed up, and they told me it was my problem because secondhand vehicles don't come and showroom condition. they had it safety inspected in Toronto I have the paper here with me from The auto shop who done, it there is a hole in the exhaust it should have never passed inspection. they gave me no documents for the loan, just one paper from I'm assuming the dealership the car came from there's also a box marked off on the paper, that they offered me extended warranty they did not offer me anything. I didn't know nothing of the sort that it was available to me! Not only was the sunroof broken the AC is broken the car showed up with no registration or nothing and nothing is in my name the car has sat in my driveway for 10 days with nothing. the resolution I am seeking is to get out of this deal and for them to come pick up the car I am still within the 30 days of purchase and I want out of the contract they knew what they were doing they completely ******* ** **** and I don't want nothing to do with it anymore. and the service they provided was terrible and misinformation and not to mention all the information thay was not not provided at all to me ! they never informed me of anything I had to find out everything on my own I still have no documents or anything for the car or for the loan. The regret and stress I am feeling is affecting my mental health a great deal. They knew how to get me ! And now I want out before it's too late

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          BBB Rating & Accreditation

          B-

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          Contact Information

          2822-B Spring St

          Port Moody, BC V3H 4C5

          Visit Website
          (604) 469-0441

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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