Reviews
2 Customer Reviews
Review from Dale H
5 stars20/07/2023
Victoria Roofing did a very good job on our roof. Knowing a fair amount about construction I was impressed at how detailed they were about their work. It was a difficult roof with many steep pitches and complicated roof lines. Rob was really upfront about how staffing affects the industry these days. The workers kept us up on their challenges as well. I needed some custom work done on the roof. I needed basket guards over the downspouts, and I needed to have the trim replaced on 3 windows. Rob supplied a worker and we worked together to get the trim I had already fabricated and painted, fitted in place. A great saving to me and real flexibility from the contractor (no I wasn't on the roof). The price was right.
Victoria Roofing & Insulation Co. Ltd. Response
21/07/2023
So happy to hear this Dale. There are certainly challenges in the last few years with staffing in this industry and we really appreciate your patience and understanding. It was a pleasure doing business with you. Thank you for your kind review.Review from Colter M
5 stars31/05/2023
Victoria Roofing was excellent. Rob swung by and did an assessment, gave us quotes with various options, sent us addresses of houses that he had done with the colours we were interested in. Communications were always prompt and professional. I was a bit taken aback when there was only one guy on the crew to do our house, but he was awesome and did a terrific job. I work from home and checked in with him each day, he kept me apprised with anything that he found that he thought would be of interest. The job site was cleaned up at the end of each day and they even accommodated our small child's nap with the order in which they tackled our roof. Our roof looks amazing and I'm extremely happy with the service that we received.Victoria Roofing & Insulation Co. Ltd. Response
21/07/2023
Thank you Colter, yes we do have a couple guys that like to work alone it surprises a lot of people but like you saw they are hard working and efficient. So happy to hear you were pleased with the service and end result. Thank you for taking the time to send out a review.
Customer Review Rating
Average of 2 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.