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Business Profile

Marine Sales and Service

Westshore Marine & Leisure

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marine Sales and Service.

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2 Customer Reviews

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  • Review from Valerie P

    1 star

    15/07/2024

    I reached out to this business in April 2024 to service my Mercury outboard motor. It was leaking oil so paid mileage for to pick up & drop off when completed. Turns out it just needed some special filter and an oil change. When it was fueled up & launched here there was absolutely no oil in it & wouldn't start. After many frustrating phone calls to management they swore it was running when it left their shop. Never will use their business again * ** * ***** ***** *** can't afford to pay again for any repairs ***** ** **** ********* 

    Westshore Marine & Leisure Response

    09/09/2024

    ***** **** *** **** * *** ********* *** *** **** * ***** *** ********* Looks like the customer was in for a oil change in April on their motor. We completed it, did a visual inspection of the boat/ checked condition/electronics on the boat and charged them for pickup/delivery from Grand Rapids as customer requested. **** *****  Brodie **** ********* ****** ****** ** *** ********* *****
  • Review from Merv N

    1 star

    21/09/2023

    I purchased a used atv from Westshore and it was by far the worst experience ever! I wish I could give this business a minus 5 star rating! It first started with the salesman who told me it was like new with no issues. When I picked it up it had a code on the display and I was told they could not diagnose it and I would have to take it to a dealer that sold that brand. I took it to ******* ** ***** and during the diagnostic process Kyla in the service department contacted Todd the Service Manager at Westhore and relayed what they thought was the issue and asked who was paying for it and Todd told her that that they were. I also asked Todd the same question and he told me the same thing. When the issue was resolved and it came time to pay the bill which was less than what was initially thought it would be the owner Brody refused to pay for it. I tried contacting the owner but he never called me back. As a business owner I would have thought he would have had the decency to call me back! I called Chantal and she immediately called me back and she did what she could to resolve the situation and was able to reimburse me a small portion of the amount. Dealing with Chantal was the ONLY positive thing I will say about this dealership. Have emailed Brodie and tried calling again but up until now he has not contacted me! ****** ** ***** ** **** ********** ** **** ****** ***** ** ** ** ******* ***** ** ******* ***** ******* ** ******* 

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