Reviews

Had Wise Cuts install Govee lights in October 2024, they charged $***. To start, I had an appointment scheduled with them, I emailed, texted and called the day of asking for confirmation of the appointment. NO response all day. Finally, more than an hour after the scheduled appointment time someone did respond saying the lights hadn't come it yet. Since I had already put a deposit down, I asked for my money back and they said no because the lights had been ordered. Finally, the lights came in, but they kept telling me they had to make arrangements with the installers. No proper communication. Over two weeks later the installers finally came. They installed the lights, but they are backwards, and they had to use my extension cord. If they’d installed them the opposite way (which we talked about) and used my outdoor light with the special socket, it wouldn’t be backwards. The guy said to me quote “I don’t know why the company makes these boxes backwards”. To be clear, the box isn't backwards, they should have run the lights the opposite direction. The lights in one section are too far away from the house and you can barely see them. The most frustrating part... some wires were falling down a couple days after they installed them and the junction box isn't secured to the house properly and is loose. I have asked them repeatedly to fix this. They keep saying they will fix it when they are in the area. They are very very slow to communicate, with me often having to text or message several times and I keep getting excuses and it’s been two months now. In addition, I had to clean up little screws, garbage, plastic and other materials they just left in my yard. Their service and communication is horrible.

We had Christmas lights installed. Staff was professional and made recommendations for our yard decorations. They provided lights for us and took care of everything for us. We were very happy with service and the light display.

We hired Wisecuts Lawn & Snow to provide us with Christmas Lights. They took care of us everything for us from getting us the lights and extension cords and installing everything. Everything looks perfect and we are very happy with the lights. ****** ************

I had paid Wise Cuts to remove snow for one month and during that period they never came to remove any snow events over the 2 inch minimum. I asked for my money back and the Wise Cuts owner stated he would drop a cheque in the mail which never happened after many phone calls and text messages.

Contracted with this business to keep our walks clean, while away on holidays.not reliable

** *** *** ******** **** * ***** We engaged Wisecuts for residential snow clearing for November 2022 to March 2023. We paid their monthly fee for November in advance. They showed up once in early November then never again. We tried to contact them repeatedly but never got a response. While we did not get heavy snow after their clearing, it was sufficient that we ourselves shoveled two more times in November and even the city did our street twice. We have now engaged a different service for December - and still have never heard from Wisecuts. ***** **** ** **** *** **** ***** ** **********  Besides having paid for service never received, it was the inability to communicate with them that was infuriating.