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          Blizzard Interactive Corp

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Marketing Programs.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            16/12/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            My battle accounts was banned, I try to contract with GM in Blizzard, but they give no reason and reject to talk with me. I do not know what should I do, could u please help me with that, and I only played ***, and regular played, no bot, no cheat, and no hacked. maybe something wrong for the auto banned, please help, thank you. and my account number is **************

          • Initial Complaint

            01/11/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I am filing a complaint regarding the recent suspension of my Overwatch 2 account by Blizzard Entertainment. I believe this suspension was issued in error, as I have not engaged in any actions that would justify this penalty. My primary request is to have my account reinstated. Complaint Details: I have been an Overwatch player since 2016, starting with the first version of the game. Over the years, I have invested a significant amount of money on in-game purchases and have reached a high level, demonstrating my dedication and commitment to this account. Recently, my account was permanently suspended without a clear explanation, which I believe to be unfair and unwarranted. Despite multiple appeals to Blizzard’s customer support, I received only a final response confirming the penalty without any detailed explanation, stating that the decision is irreversible. This leaves me with no opportunity to understand or address the situation. Desired Resolution: I am seeking BBB’s assistance to help facilitate a fair and transparent review of my account suspension. My primary goal is to have my account reinstated. Given my long-term commitment, substantial investment, and adherence to Blizzard’s Terms of Use, I believe a reconsideration of this penalty is justified. I kindly request Blizzard Entertainment to provide a detailed explanation and, if possible, to restore my account.

          • Initial Complaint

            24/06/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I was permanently banned from an online game for absolutely no reason whatsoever. I do not chat in game, use modification software or anything else. I have spent money on battle passes for this game. Attempts to appeal this have gotten no where and I’ve received no information from ********** whatsoever.

          • Initial Complaint

            14/06/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            Was banned from Call of Duty: Modern warfare 3. I submitted a ban appeal to Activision and changed my email password and Activision password. I was playing just fine until yesterday, but upon logging in today I found I couldn’t get in at all, my friend had no such problem so I started digging. After 2 hours I found out I had been banned with no warning nor reason stated other than “manipulating game files”. I play the game on a PlayStation 5 and have never adjusted any files nor have I cheated in any way. I submitted a ban appeal. After digging some more I found that there was an unknown steam account connected to my Activision account. After finding it i also submitted a hacked account recovery and explained the situation. All of this happened around 10pm mst June 13th up until now. I have paid a large amount of money on cod over the last 6 months or so, probably in around the range of ***** cad

          • Initial Complaint

            06/04/2022

            Complaint Type:
            Billing Issues
            Status:
            Resolved
            My account did not register with the company and I was redirected forcefully to make a new account. They have not responded since I last emailed(3 months ago) they don't have any easy way to properly get support for this problem i have credit statements***********************************

            Business response

            06/05/2022

            Consumer Response /* (2000, 11, 2022/04/26) */ The company has contacted and I am satisfied with their response Thanks Kai

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          D-

          This business is not BBB Accredited

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          Years in Business: 20

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          500 - 433 Main St

          Winnipeg, MB R3B 1B3

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          (204) 940-3500

          Customer Complaints Summary

          5 total complaints in the last 3 years.

          4 complaints closed in the last 12 months.

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