Reviews
173 Customer Reviews
Review from Kelly R
1 star21/01/2025
**** ************ ******* ****** *** ******** *********** **** ***** **** ***** ***** ****. I have just told them for the sixth time not to call and yet they keep calling. I was trying to do some research on behalf of my mother and it is just call after call. * ****** *** **** ******* ****** **** **** ******** **** *********** ** ***** ******** * ***** **** ******** **** ***** ** ** *** *********
Life Assure Response
23/01/2025
Sorry you feel this way and were ubable to get the answers you wanted in the inquiry. Please feel free to contact our offices if you have other questionsReview from Adriana D
4 stars17/01/2025
Excellent info from reps spoke with Isabela who listened as I was information searching. But did not order at that time. Another rep called the next day who I felt was pressuring me so I hung up. After checking I decided to order the life line which was delivered after the office closed. The start up info was not clear to me but the following day I spoke with Amanda who cleared my inquires and helped me set up the monitor q4Review from Tracey L
1 star10/01/2025
******** *** do high pressure sales tactics over the phone to ********** seniors like my mother, * ***** ******* ***** ** *******. After coercing her that it was essential to have this service, they sent out a unit, which she never opened or used, then charged her $** a month for two months. She ordered on Nov 14, did not receive until after Christmas due to postal strike, yet still being charged. We had to cancel her credit card to prevent them from charging again, ***** ********** ******* *** ***** ****** ******* ******** **** ****** *** ******* ********* **** **** **** ***** **** **** **** ****** *** ******** ********* *** ***** ***** ******* ********* ****** ***********Review from Hellen T
1 star04/12/2024
I was conducting research on senior medical alert systems in Canada when I came across Life Assure. I called on November 29th, to obtain information on their medical alert products for my 82 year old mother. I spoke with Victoria who persistently pushed me to purchase the pendant product that was on promotion. I told her I was in no RUSH to purchase and was only gathering information at this time. Since my initial call on Nov. 29th, I have received 2 telephone calls from Victoria, and another from Anisha at Life Assure, but at a different number who also harassed me to purchase the product. I made it very clear to Victoria on Dec. 3rd that I was not interested in their product, but the telephone calls continued! I do not appreciate this form of pressure sales tactics, harassment and line of questioning on "what was stopping me from purchasing their product?" ***** ******* * ***** **** **** **** **** ***** **** ****** ******** ****** *Life Assure Response
09/12/2024
We are sorry that you feel this way. We pride ourselves on our outreach progtram and customer service.Review from Shirley F
5 stars27/11/2024
Amanda was extremely helpful and addressed my concern. Great service and an excellent program. I feel safe knowing that I have help if I need it.Life Assure Response
09/12/2024
Thank you for the nice review Life Assure TeamReview from Brenda F
5 stars18/11/2024
It's been a great item. I have felt peaceful and safe since I have had the device. I don't feel alone anymore knowing that I have someone available in case of an emergency.Review from Robert S
1 star15/11/2024
Trying to pressure me into buying their equipment 2min into the call. Kept calling and harassing me for 3 Days to make a decision to buy/rent equipment. **** ** **** ********* ** ***** **** **** *** ** ***** ********* **********Life Assure Response
19/11/2024
Feel free to contact our office directly. We have ********* of positive reviews . We were replying back to a please contact usLife Assure Response
28/11/2024
Please contact our customer support team for futher information please.Review from Brian B
5 stars13/11/2024
Amanda was great to talk to and Helpful she was great.Review from Ron T
5 stars12/11/2024
As a new user of the service, my questions were answered professionally, politely and competently. I feel confident that, living alone, I am now well protected!Review from Carol B
5 stars07/11/2024
Ken was fantastic to deal with. Very helpful and upbeat. I have had good experiences with anyone that I deal with at Life Assure. Keep up the good work!!
Customer Review Rating
Average of 173 Customer Reviews
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