About

Important information

• Additional Info:

  On July 13, 2023, BBB attempted to send correspondence to sales@fishonlinestore.com. However we did not receive any form of response. If you have information that would assist your BBB in developing a report, please speak with a BBB Marketplace Counsellor.
  
  BBB Serving the Atlantic Provinces has concluded an Investigation into the status of Online Fish Store/Fish Online Store/247 Fish Online. The Investigation was prompted by several phone inquiries and one formal report to BBB Scam Tracker against Online Fish Store/Fish Online Store/247 Fish Online.  After multiple attempts to contact this business via email & via phone, we were unable to contact the business. The business has an address listed on their website that a separate business is located. BBB has confirmed this business has no affiliation with the business of the address they have listed. Online Fish Store/Fish Online Store/247 Fish Online is reported for taking orders for live fish on their website, consumers report they are asked to pay via cash app. When it is paid, they then ask for an additional payment to cover delivery fees. The consumers report the fish do not arrive in the mail. The phone number the business has listed on their website is not in service, and also is listed for multiple other business websites.
  
  
  Tips to spot this scam:
  
  • Watch out for the 'Too Good To Be True' Scam
  If you’re shopping online and find that one specific item for a price that seems too good to be true, chances are it’s scam. Online scammers pick popular items and list them at discount prices to lure in customers. A customer thinks they’re getting a deal, when really they are providing someone with their payment information. Always check the website URL for misspellings and look for secure checkouts when finalizing your purchase.
  
  • Consider using a credit card instead of a debit card
  Credit cards provide increased security for online shopping compared to debit cards. Today’s EMV Chip technology in payment cards makes them harder for scammers to steal your information. Plus, credit cards aren’t tied directly to your bank accounts like a debit card. If someone stole your debit card information, they have an easier way to quickly access your bank accounts, since the money in your account is tied directly to your debit card. Credit cards can offer more consumer protection through fraud protection.

  
  • Check out as a guest when possible
  Most online checkouts will ask you to sign up for an account or allow you to check out as a guest. When you create an account, the website can store your personal and purchase information on the websites’ internal server. While not common, if that company experiences a data breach, then your saved information could be at risk. Checking out as a guest eliminates this possibility because the retailer does not permanently save your information. If reward points and perks are important to you, then consider the risks of creating an account with the online retailer.

  
  • Research new and sketchy websites
  Let’s say you find that perfect gift online but it’s on a website in which you’ve never purchased anything. It’s always best to research the website before making a final purchase. Today’s scammers create mock websites that are almost identical to online retailer websites, all with the intent to confuse you and steal your information. Always check the website URL to make sure it’s not misspelled. Also, a good rule of thumb is to do a quick online search. If other customers have fallen for online traps, then chances are likely someone wrote a review online about their experience. A little research could potentially save you money and heartache.

  
  • Don't use the same password for every account
  Do not use the same password for every online account. Once an online scammer figures out one password, then it’s easy for them to turn around and try it on all of your accounts. If you had one password for every account then you just gave the scammer free access to all of your information. Using different passwords prevents you from falling victim to these practices.