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Business Profile

Passports and Visas

Passport Help Services INC

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11 Customer Reviews

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  • Review from Joy P

    5 stars

    04/11/2024

    If you want to apply for Canadian Citizenship or get a Canadian Passport, do not do it on your own.Canadian Passport Help knows what forms to use. They review the applications to make sure they are complete and accurate. It is totally worth it. I could never have done this on my own.Wonderful customer service! I highly recommend using this company!!!
  • Review from Richard S

    5 stars

    22/07/2023

    I can't say enough by way of positive comments. While my situation was uncomplicated, ***** was helpful, thorough, and clear as a "mid-wife" all the way through. COVID delayed the process but ultimately I received my Certificate of Citizenship, and -- just this week -- my passport. Thank you.
  • Review from Dana H

    5 stars

    25/06/2023

    Very helpful - couldnt get through both citizen and passport without their help. Thanks.
  • Review from Susan B

    5 stars

    19/06/2023

    Canada Citizenship and Canada Passport help - assisted me with both processes. They know exactly what is needed and what to submit - and how to submit it. This expertise was beyond helpful. While the ******** government can take awhile, (especially during Covid and not nearly as long as the ** government) this company was able to provide knowledgeable information. I would definitely recommend engaging with them in these applications. It is is worth it!
  • Review from Dasha F

    5 stars

    05/06/2023

    Amazing customer service by *****! Thank you so much! Highly Recommmend!
  • Review from David A

    5 stars

    22/05/2023

    I sed ******** Citizenship Help to obtain my ******** certificate of citizenship. They did excellent work to help me obtain said certificate.
  • Review from Robert K

    5 stars

    23/03/2023

    Canada Passport Help was invaluable for me renewing my ******** passport from **********. The photo specs are strict these days, and **** was able to guide me through that part of the process as well as proofing and submitting my application to the ******** Passport Office.**** was helpful, courteous, and always answered my questions.
  • Review from Alice C

    5 stars

    07/10/2022

    Canada Passport Help assisted me with my two childrens citizenships and passports. The company, namely ***** and ***** were in clear and timely communication with me and I appreciated their help greatly. I had attempted to apply for citizenship with the government of Canada directly, only to receive correspondence 8 months later stating that I had some information missing. I was on a time schedule so it was worth the extra money to pay for the assistance to process everything. The main delays are with the government of Canada, and not with this company at all. I highly recommend the services of Canada Passport Help, and i am very satisfied with their courteous service ??
  • Review from Sandra S.

    5 stars

    24/09/2022

    I just received my ******** passport yesterday after a little over a year or so of processing. The assistance from this company was easeful, informative and responsive. I highly recommend this company and feel gratitude and appreciation for having engaged their services. Many thanks!
  • Review from Thomas J

    1 star

    01/07/2022

    I have been working for 3 years with this company and they messed up application and did not tell me it was returned to an old address over year ago.I paid $300 USD for their services and they dont answer the phone any longer because they screen callers. They wont refund my money and I cannot get in contact with them.I would have been better off submitting directly through Canadas official citizenship services. Highly unprofessional and honestly seems like a scam. Try another service, for your sake please.

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