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Business Profile

Collections Agencies

Groupe Solution Collect

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

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10 Customer Reviews

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  • Review from Kaycie Q

    1 star

    17/04/2024

    i have been getting calls from this company for a few weeks now, they call leave a message i called back asking who they were as it was all in French, i don't speak it, the lady who answered asked me for my name and number i told her they called me, my number is not blocked, she then began to get very **** told me to ****** the company, and hung up, i have blocked the number but they can still leave voicemails, i am currently under a consumer proposal and when i had told this to the lady who called the other day she did not even know what that was, called again today left a voicemail i called back the gentleman who answered was at first very nice and i told him again i am under consumer proposal gave him the contact information and they are to stop calling me, he then asked me for my bank information i refused and told him again that they are no longer allowed to contact me or there will be legal consequences against them, he then got **** and told me i had to give him the formation for my bank i again refused as i do not know who they are i am under consumer proposal and they are to contact my trustee, he then hung up on me. ** * ***** **** ******** **** ****** * ****** **** *** **** *** *************** ** *** ** ***** ** **** **** **** **** *** **** ******* *** ******* ********** **** *** **** *** *** ******** ******** **** **** ******** ********* **** ***** **** ** ******* *** ** ****** ** *** ********* ** *** **** *** ******** *********** ***** **** **** **** *** ***** ****** **** **** ****** *** *** **** **** *** **** ** **** *** ********* ********* ** **** ** *** ****** **** ***** **** **** *** ** ****** ******* ** ******* *** ** *** *** ** **** ********** ********
  • Review from Lori W

    1 star

    23/02/2024

    So annoying. I've just contacted them telling them to get rid of my number. I do not owe money to anyone or any organization. It's voice mail only, no number shows up that I can block. *******
  • Review from Sheri K.

    1 star

    19/12/2023

    They keep calling me asking for someone I have never known. I keep telling them that but they keep calling. I decided to call back to tell them to stop contacting me. They put me on hold then automated voice told me to leave my name, number and reason I'm calling and whether I want a call back. I ******** ***** ******* **********! I owe no one but 1 credit company and have an excellent credit rating.
  • Review from Maurizio M

    1 star

    10/08/2023

    ******* ******* *********** proof means nothing to them, *** ********* *** **** ****** ** ******** ** ****. I sent money by mistake, and they refuse to give it back.
  • Review from Chad S

    1 star

    20/04/2023

    ******* ***** When a collection company leaves a voi email, they address you by name and usually, the agent calling will identify themselves and an extension to be reached at. FURTHERMORE, an official letter, which is often registered mail you have to sign for is sent out. I have one credit card with a zero balance, and no outstanding debt. Seriously, an automated voicemail? * *** ** * ****** **** ***** ***** ** ** ******* ******** ******* * **** * ********
  • Review from Camille D

    1 star

    13/03/2023

    I’ve been getting calls for almost a year now. They keep leaving messages to call back but i’ve never done any business with them and my only debt is my student loans with the government. ** **** * ***** I blocked the number but since I have an ****** they can still leave me messages and I want it to STOP.
  • Review from Larissa G

    1 star

    22/12/2022

    **** **** ********* *** ** ** ************ ** *** **** *******. It’s ridiculous how often they phone with their prerecorded message. Enough is enough. ***** **** ******* **** ** ** ***** *****
  • Review from Ivan F

    1 star

    27/06/2022

    I was called at 7pm and told to call back. So I call back and get told to leave a message if I want someone to call me back. I don't want anyone calling me ever. What kind of a business is this? Based on their name, a call from them means they think I owe them money. I have no debts. If I were elderly, or have difficulty with english, or be vulnerable in some other way this would be ********** and predatory. How is this a legitimate business?
  • Review from Daniel L

    1 star

    20/04/2022

    This company keeps calling me early in the morning and leaving an automated message saying that I need to call them back. My first complaint is this company is calling before 9am weekdays (In BC, telemarketing companies may not call before 9am or after 9:30pm) My second complaint is that when I called them back the call was for my husband, not myself (although for some reason they have my personal cell number) and they wouldn't tell me what it was about, but then proceeded to ask for all the personal information of my husband (I would presume if this is a legitimate company they would have that information and would not need to ask me for it). My final complaint is that when I started to grow concerned that they were asking for personal information over the phone when I don't know who they are or why they are calling they proceeded to ******* over the phone. When I stated that it was feeling like a phishing expedition they told me I was "silly," "belligerent," and finally accused me of phishing (for trying to find out why they called!). They called me, they refused to tell me what this was about, and then they started to ask for personal information for my husband, and then they were **** over the phone.
  • Review from James M

    1 star

    30/03/2022

    I continually get automated calls (in French) identifying itself as Groupe Solution Collect and to call them back. I've never done business with them and I don't have any outstanding debts so as far as I am concerned there is no legitimate reason why they repeatedly call me. Annoying to say the least. Any legitimate company would ensure that they contact the customer in a direct and professional manner.

    Groupe Solution Collect Response

    04/04/2022

    Hello

    In order to assist you, can you please provide the telephone number we are calling you on.

    thanks

    Customer Response

    06/04/2022

    My Number is: ************
    Thank you.

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