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Business Profile

Online Retailer

Joe O'Paddles

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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Complaint Status
Complaint Type
  • Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    I paid for two kayak paddles from Joe O Paddles in May 2021 ($***). I never received the paddles and made many attempts to contact the seller. I never got a response. I am sorry I did not file a complaint sooner, but I was still trying to make contact with the seller in 2022, thinking he might still send the paddles. He just stopped responding. I have tried multiple emails, and also tried direct messaging him on Facebook, As well, I put a post on his Facebook page asking him when he was going to ship the paddles, and he took the post down,
  • Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I ordered a paddle from this gentleman *********************** on line from his website in July 2021. I knew there was a backlog. I paid for the paddles. I reached out in October and was told things were soon to be ready. I have not received the paddles and so in March I started reaching out to see where things were. I sent several emails and sent them from different accounts, and even messaged via Facebook. I have not had any reply and I have not received the paddles. I would like the paddles or I would like a return of my money.

    Business response

    10/06/2022

    No response from the company.

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