Complaints

• Initial Complaint

  23/02/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Unanswered

  More info

  Hello I was looking over the internet to book tickets for my coming travel for the people of 5 specifically for the Emirates airlines.There was one pop up came and where i filled my information such as phone and email details.(the pop ** was for cheap tickets to ***** and was asking to fill out these details mentioned to get the prices)As soon as i filled the details the guy with the name (not sure name is true) ******************************* saying himself student from ********** ** ****** called and offered me very good price for ***** in emirate flight. He called from the phone numbered ************** and saying himself representative of the travel agency called flyCanada2India based in *********** *****. He offered me very good cheaper deals what usually emirates don't have. After many discussion i agreed to buy these tickets from this guy or travel agency. I was not believing him for the price he was offering but he assured me to book / *************** and providing me the booking reference number on the emirates airlines containing booking of me and my family.After confirming i would have to pay . He offered me the deal for the round trip flights between *******-****** (15th Decemver-2023 to 20 Jan-****) for 3 person and *******-****** One way (for the the same dates in total CAD$6400. I paid him money via ************* and ******* using app as directed by the person who was claimed to be the person from the account section whom ***** transferred phone over fo4r the payments. This guy convinced me to pay and send money to ***** via ******* and ******* ***** in ************ account to *****. I paid money to the *********** accounts of the person who are claimed to be owner of this FlyCanada2India travel agency. He asked screenshots of the payments being successful and said ***** being sales person will issue the tickets to me. But I never got my tickets. Just to show he sent me 2 one way tickets among 5 tickets which were total wrong and they were from ******-******* instated of requested ******* to ****** which i right away sent back him to correct. Next day i chased him a lot to issue the travel tickets for all of us. Even i called emirates too as they were mentioning the agency has booked my tickets but they need to issue the tickets for the transactions to complete. Now This ***** or any one from his agency are not responding not they issued me the tickets. They are frauds and collecting ********'s money and sending over to ***** . Website what he shared claiming his website is - ******************************* and phone number on website for the travel agency is ************* which never worked. These guy was communicating me via what's app and i have all screens for the conversation. But now i lost my 6400$ which is a huge amount and there is nowhere i can find this guy or my money back. The money were deposited via ******* and ******* ***** in ******* UCO and *********** account. I have one ****** number given as contact of their owners which looks wrong too number is ************** and recepients are ************************* and ************************* are the owners of this agency according to the *****. ********** *** **** ** **** *** ******* **** ****** ** ***** ***** **** ***** ********** Also help me recovering my $6400 which is a huge amount to the middle class employee like **** am responsible citizen of ****** since 15 years *** ***** **** * *** *******. With the hope BBB will help I am logging this complain. Thanking you Please feel free to connect if any more details/documents required.*******************

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