Reviews
14 Customer Reviews
Sort By
Review from Cindy D
5 stars01/22/2025
Finally!!! A company to be trusted. I was referred to Capstone Roofing by AC ********************* when Roof Leaks were discovered by ***** *****. **** ****** was quick to return my call and after thorough inspection and honesty, I agreed that I needed a New Roof and Roof Replacement after the horrendous job performed by ************ after the tornado in 2011. Not only am I extremely satisfied with my New Roof and its Exterior Appearance but also comforted knowing that I will no longer be questioning its Quality. I'm confident that this New Roof will last for a minimum of 30 years.Thank you ****.
Capstone Roofing, LLC Response
01/23/2025
Thank you so much for your heartfelt review and for trusting Capstone Roofing with your roofing project. It was truly an honor to work with you, and we are so grateful for the trust you placed in **** and our team. Knowing that we could provide the quality and peace of mind you deserve means everything to us.Your kind words are a blessing to our company, and were so glad we could help restore your home after such a challenging experience. We take pride in delivering honest, reliable service and are thrilled that youre satisfied with your new roof and its lasting quality.Please dont hesitate to reach out if you ever have any questions or need assistance in the future. Thank you again for allowing us to be a part of your homes journey. Your trust and confidence mean the world to us!#CapstoneRoofing #CustomerAppreciation #RoofingExcellence #TrustedServiceReview from Anna H
5 stars12/28/2024
I had the pleasure of having **** and his team come out for some roof repairs, and I could not be more satisfied with the work they did. From start to finish, **** was professional, communicative and extremely helpful. I highly recommend and will continue to use their services in the future!Capstone Roofing, LLC Response
12/29/2024
Thank you so much for sharing your experience with **** and our team at Capstone Roofing! Were thrilled to hear that you were satisfied with the roof repairs and appreciated the professionalism, communication, and helpfulness **** provided throughout the process.Your recommendation means so much to us, and were grateful for the opportunity to serve you. Knowing that you plan to continue using our services in the future is the highest compliment we could receive. Please dont hesitate to reach out if theres anything else we can assist you withwere always here to help!Review from Tunisia M
5 stars10/15/2024
Please contact **** ****** at Capstone Roofing for all of your roofing needs!! His team did a fantastic job replacing the roof on my mom's house. **** was very professional & a pleasure to work with. He clearly explained what needed to be done without trying to upsell unnecessary services. I highly recommend Capstone Roofing!Review from Nancy O
5 stars10/12/2024
This company is great! **** has been so helpful and is so knowledgeable. I highly recommend Capstone Roofing!Review from Ru K
5 stars10/08/2024
I contacted **** **** distance to work on a roof repair project for a home in **********, **. **** was very professional and he answered quickly. He walked me through the process step-by-step of roof installation and satisfied all my questions. I am very pleased that **** and his team took pictures to show the work throughout the project that they did. If you need roof installation or roof repair I would recommend **** and his team.*. ****Capstone Roofing, LLC Response
10/09/2024
Thank you Mrs. ***** for your thoughtful review and for trusting Capstone Roofing with your roof repair project, especially from a long distance! We understand how important it is to have peace of mind when managing a home project remotely, and were thrilled to hear that **** and the team were able to provide you with clear communication and step-by-step guidance throughout the process.Were glad that the detailed pictures of the work helped keep you informed and confident in the quality of the installation. Transparency and professionalism are key values at Capstone Roofing, and were happy to have met your *************** was a pleasure working with you, and we truly appreciate your recommendation. If you or anyone you know needs roof installation or repair in *********** or *********** were always here and ready to help!Thanks again for your kind words and trust in our team!Best regards,The Capstone Roofing Team Birmingham, **Review from Robert K
5 stars10/07/2024
During one our more brutal downpours a month or so ago, we noticed a small leak in our 3 year old shingle roof. After leaving a message with our installer, Capstone Roofing called back the following morning and sent out a maintenance truck a day later. The problem was quickly found, repair work was done efficiently by ****** work crew, leaving no mess and as always were extremely courteous explaining what had happened. The roof is as good as new.Thanks for the prompt response and quality service.*** *****Capstone Roofing, LLC Response
10/08/2024
Thank you, ***, for taking the time to share your experience with Capstone Roofing! We're so glad we could assist you quickly and efficiently with the roof repair, especially during one of Birmingham's heavy downpours. Your peace of mind is our priority, and were happy to hear that our crew provided the prompt, courteous service that we strive to deliver.Its always important to address roofing issues as soon as they arise, and were pleased that we could find the problem and resolve it with minimal disruption. We take pride in leaving every job site clean and ensuring that our customers fully understand what happened and how we fixed it. Your kind words about the crews professionalism mean a lot to us!Thank you for trusting us to maintain your roof, and were thrilled that everything is as good as new. If you ever need any further assistance, dont hesitate to reach outwere always here to help with any roofing or maintenance needs you may have in the future.Thanks again for choosing Capstone Roofing, and we appreciate your continued support!God Bless,The Capstone Roofing Team **********, **Review from Colin D
5 stars10/07/2024
I was highly recommended Capstone by a colleague who had major work done successfully. Capstone has done 3 jobs for us, both interior ceilings and external roofing. The roofing fix a couple years ago was an intractable problem others tried to fix but couldn't. Capstone did. Says it all.Capstone Roofing, LLC Response
10/08/2024
Thank you so much for sharing your wonderful experience with Capstone Roofing! We are truly grateful for your continued trust in us over the years and for giving us the opportunity to work on multiple projects, from your interior ceilings to your roofing needs. Its always rewarding to hear that we could solve an issue others couldntyour satisfaction is what drives us every day!At Capstone Roofing, we pride ourselves on delivering solutions that last, whether its a complex roof repair or interior work. We know how important it is for our customers to feel confident in their homes, and were honored to have earned your recommendation.We also believe in building strong relationships with our clients, so your colleagues recommendation and your return business mean the world to us. We're committed to being the best roofing and service company in **********, **, and its through customers like you that we can continue to grow and improve.If theres anything more we can do for you in the futurewhether for roof repairs, replacement, or any of the other services we offerplease dont hesitate to reach out. Were here to help with any roofing concerns you may have.Thank you again for your kind words, and we look forward to working with you on any future projects!Best regards,Capstone Roofing Team Birmingham, **Review from VITALII I
5 stars10/03/2024
I recently had my roof replaced by Capstone Roofing, and Im really pleased with the whole experience. The team was professional and got the roof repair done quickly without sacrificing quality.What impressed me the most was their great communication. They kept me informed throughout the process, which made everything much smoother. They were also very detail-oriented, ensuring that everything was just right.After the job, they cleaned up the area, leaving my yard looking great. Its clear they go above and beyond for their customers. If you need ********************** services, I highly recommend Capstone Roofing!Capstone Roofing, LLC Response
10/04/2024
Thank you so much for sharing your experience and for the 5-star review! We're thrilled to hear that you were impressed with our team's professionalism, attention to detail, and communication throughout the roof replacement process. At Capstone Roofing, we believe that great communication and high-quality work are key to ensuring our customers have a stress-free experience, and its wonderful to know that this was reflected in your project.Were also glad that our team left your yard in great shape afterwardclean-up is a priority for us because we believe in taking care of our customers entire property, not just their roof. Your recommendation means a lot, and we truly appreciate your trust in Capstone Roofing. If you ever need anything in the future, we're here to help!Thanks again for choosing us!Review from Lonnie D
5 stars09/04/2024
**** was very polite, personable, and professional and ***** was also and he was very skilled and did a great job. I highly recommend Capstone Roofing.>>>******<<<Capstone Roofing, LLC Response
10/04/2024
Thank you so much for your kind words and the 5-star review! Were thrilled to hear that **** and ***** left such a positive impression. At Capstone Roofing, we pride ourselves on delivering top-notch service with a focus on professionalism, quality craftsmanship, and customer care. It's always wonderful to see our team recognized for their hard work!If you ever need any roofing services or exterior or interior repairs in the future, dont hesitate to reach out. Were here to serve the **************** area with the best roofing solutions and more. Your recommendation means the world to us! We hope you and your family have a blessed day.Thanks again for choosing Capstone Roofing!Review from Andre B
5 stars09/04/2024
Got a roof replacement and gutters done looks beautiful well done.Capstone Roofing, LLC Response
09/05/2024
Thank you for your wonderful review! Were thrilled to hear that youre pleased with the roof replacement and gutters. At Capstone Roofing, we take pride in delivering high-quality craftsmanship and ensuring that every project enhances the beauty and durability of your home. Whether it's roof replacements, gutter installations, or storm damage repairs, were committed to providing the best possible service.For those considering roofing or gutter work, we offer free consultations and can help you navigate the insurance process to get your home restored to pre-storm condition quickly. Thanks again for your review as it helps other customers find us so that we may serve them. Thank you for choosing our team to improve your homes protection and curb appeal!Best regards,The Capstone Roofing Team ****************************, **
Customer Review Rating
5/5stars
Average of 14 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.