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          Business Profile

          Computer Software Developers

          Global Informatics LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Computer Software Developers.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            10/31/2024

            Complaint Type:
            Product Issues
            Status:
            BBB unable to locate business
            COMPLAINT TYPE: Deceptive Business Practices BUSINESS NAME: ******** (appears to be operated by Global Informatics LLC, based in ******, **)COMPLAINT DETAILS:On 10/29/2024, I attempted to file a Beneficial Ownership Information Report (BOIR), which I understood was a required government filing. ********, a website that deceptively appears to be an official government portal, misled me. The website charged me before allowing access to the filing form and collected sensitive personal and business information under pretenses.SPECIFIC ISSUES: - The website deceptively mimics a government service that is free through FinCEN - They charged me immediately after collecting basic information, before any service was provided - The No login credentials were provided after payment - The No confirmation emails were received - The No customer service contact beyond a non-functioning email system - The No physical address or phone number provided on the website - The Website copied content word-for-word from ******** - The Collected sensitive personal and business information, including SSN/EIN, under false pretenses DESIRED RESOLUTION: - Confirmation of secure deletion of all my personal and business information - Investigation into deceptive practices PRIOR ATTEMPTS TO RESOLVE: - Attempted to contact the company through their provided email with no response - Initiated stop payment with the bank - No other contact methods available through the company

          • Initial Complaint

            10/21/2024

            Complaint Type:
            Billing Issues
            Status:
            BBB unable to locate business
            They are charging recurring fees for services or a subscription I did not authorize. When calling to cancel or speak to someone it is an automated message and hangs up.

          • Initial Complaint

            09/18/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            BBB unable to locate business
            They have a ****** ad that advertises Completely Free VIN ReportHowever once you click through they charge a fee. Note this is through their brand vinhistoryusa.com

          • Initial Complaint

            02/02/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I had purchased a vin report that was supposedly a one time payment of $1.00, but have still been getting charged $29.95 bi weekly.

          • Initial Complaint

            12/18/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I ordered a VIN report on December 16th online for $1.00, and got charged $29.95 which is intended to be a recurring charge. I did not buy a membership neither I was informed I will be charged $29.95.I called them at ************, the call was terminated and received a text message indicating:Subscription Cancellation Confirmation -------------------------------------Your subscription has been canceled.You will no longer be billed.Contact Number: ************ -------------------------------------Thank you Global Informatics LLC.I have read reports online that this company is a Scam and that they attempt to charge by-weekly and never canceled a membership to which clients did not sign up for.They have taken advantage of many people and I would like to report this activity.It seems there is no way to cancel the membership and that the company continues to charge debit cards by-weekly. Please see history of this activity by other customers *********************************************************************************************

          • Initial Complaint

            08/15/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Company stated that there was not a membership fee. You could use the service one time for $1. The *********** to my account was made 5/25/23 from Test Results,** phone ************. They have attempted every month to debit $29.95. I've been able to block it until this month. The $29.95 charge went through but it was from Find Their Report, IN, ************. I contacted their customer service number and every time you hit an option number from the menu it hangs up on you. The more confusing part is that I got a new debit card and they were still able to make the charge go through.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          NR

          This business is not BBB Accredited

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          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          Hoover, AL 35242

          (844) 765-6532

          Customer Complaints Summary

          6 total complaints in the last 3 years.

          4 complaints closed in the last 12 months.

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