Information and Alerts
Alert Details
This business has 3 alerts.
Alert 1
BBB files indicate this company has received a pattern of complaints alleging non delivery of products ordered from the company's website www.lackt.com and lack of communication when requesting a refund. Specifically, consumers order big ticket items and receives small inexpensive items such as a shower cap or small t-shirts.
On August 9, 2022, BBB emailed a letter with its concerns and asked Lackt.com to address the underlying issues for this pattern.
Alert 2
BBB of North Alabama will no longer accept complaints for Lackt.com effective 8-12-2022. This decision was based on the fact that Lackt.com is not located in our North Alabama service area. In fact, BBB has no idea where this website generates from. BBB suggests you work with your credit card company to dispute the charge.
Alert 3
BBB opened an investigation into this company in January 2022. Consumers allege they purchased big ticket items for low prices but have not received the items. Consumer tried contacting the business for refunds but were not provided. BBB has verified this business is not located at the address listed on the website. Mail sent to the business has been returned and BBB has not been able to verify any type of license.
Important Information
Customer Complaint
BBB of North Alabama will no longer accept complaints for Lackt.com effective 8-12-2022. This decision was based on the fact that Lackt.com is not located in our North Alabama service area. In fact, BBB has no idea where this website generates from. BBB suggests you work with your credit card company to dispute the charge.
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