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Business Profile

Property Management

PURE Property Management of Alabama

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

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2 Customer Reviews

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  • Review from ALEXANDRIA B

    1 star

    12/27/2024

    I had attempted to move into a home in late September (pro-rated rent and moving company booked and paid for), and upon collecting my keys, I was informed that they were not able to get this home cleaned and move-in ready. They had turned off utilities, unbeknownst to me. When their cleaning crew finally arrived, they told me there was no power, no water, a ***** infestation, and all of the kitchen appliances were filthy and broken. That was just the start of this nightmare. I have over 30 work orders to fix issues ranging from cockroaches to rotted wood to mildew and mold from leaks that had been allowed to fester. I work nights, but I still have to have sleep and work disruption to allow their maintenance in, and I have been in over a month of h*** for inspections for their contractors to provide work estimates with repairs rarely getting done. At this point, I fear for my health. I am unable to pay rent online because they havent taken care of their prorated fee for early move-in. Keep in mind, I COULDNT move into early, and I had PRE-PAID for the early move in. In fact, I couldnt safely move into early until October 6th, and I had to hire my own help to move their disgusting fridge from my home. It took WEEKS to get a new fridge. When that finally happened, the replacement stopped cooling, ruining almost $1000 worth of groceries and hunted meat. This management company has gifted my a wonderful Murphys Law experience.AVOID AVOID AVOID. I will be attaching photos and videos soon to show the absolute horror show that they were proud to call move-in ready. I hope someone doesnt fall through the rotting floorboards or crack their skull on the wobbly front step bricks before they finally get around to addressing these issues.
  • Review from Jasmine M

    1 star

    06/28/2023

    They are very slow at fixing or responding to maintenance issues. And charging for late fees when you are still making your rent payments.

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